Was very disappointed in my experience at BMW West. Nowhere in the process in purchasing a car did I feel valued as a customer. I was misled by the salesperson and by the finance manager. Shame on me for believing what was told to me. I do not recommend this dealership!
December 2023
Bradley Hooks is an amazing service advisor. He kept me updated on the status of my vehicle, and made sure I was comfortable while I waited. I had a great experience and will continue to have my car serviced at BMW West Houston.
December 2023
From the moment I drove into the garage, I was greeted. From there, the gentleman I had the appointment with, came to great me. Bradley was nothing but a pure joy to work with. He kept me abreast of the ins and outs of the progress of my service. I could not have asked for a better service experience.
Voted the Best Service Center in Houston, BMW of West Houston is here to provide exceptional care for all our customers. We offer high-performance service for high-performance vehicles, with a cutting-edge facility and standalone collision center available for a true luxury car service experience. We have the lowest labor rate in Houston, upfront pricing, and a convenient service bay window that lets you watch our technicians at work. We can bring any luxury vehicle back to peak performance, and we offer a wide range of Mobile Service options to get you started from the comfort of your home.
