Capital One Bank is a busy location where customers report good experiences, though patience is sometimes required as employees are not fast. Many have never had a bad experience, noting the ability to walk in and see an actual person at the counter for friendly and professional help, often finishing in less than three minutes. The staff is described as nice, friendly, and very pleasant, with specific employees highlighted for being true professionals who provide excellent insight and care, supporting clients with full attention, calm, and follow-through to resolve issues. The location itself is considered good. For health and safety, select branches may have temporary closures, but ATMs at open branches and in external vestibules remain accessible 24/7, along with ATMs at select Target® locations.
I actually have had good experiences here. Just have to be patient. It’s a busy location and the employees aren’t fast. That’s ok. I try to use the drive up most of the time.
February 2024
Have never had a bad experience at this bank. Have been able to walk in and go to an actual person at the counter not an ATM machine. In and out in less then 3 minutes. Very friendly and professional help with what I need
July 2023
Never spend much time at location. Friendly, quick and done in 5 mins
