Claire’s is a popular store known for ear piercing and a wide range of fun fashion accessories. Customers can find earrings, friendship bracelets, hair accessories like claws and bows, bags, and beauty items. The store features well-known brands such as Hello Kitty and Stitch, making it a favorite destination for kids and teens. Many reviews highlight the friendly and patient staff, especially praising an employee named Max. Customers describe her as very kind, enthusiastic, and professional, always making everyone feel welcomed and safe. Her caring attitude and willingness to answer many questions with assurance stood out, creating a positive experience for families and children, especially during ear piercings. Tori was also appreciated for her gentle and understanding approach, especially when a child was nervous about getting her ears pierced. The staff's patience and compassion help make even traumatic moments manageable, and many customers leave satisfied with their new jewelry. However, some reviews mention occasional challenges, such as staff needing breaks or a less smooth experience when multiple piercings are done at once. Customers emphasize the importance of understanding that employees are people who need breaks and respect during busy times. Overall, Claire’s is seen as a caring, fun, and friendly place for shopping and ear piercing, with staff members who often go above and beyond to ensure a positive experience for children and families.
Lauren is a gem I hope Claire's sees that and take her to HQ to teach everyone Customer service she was great with my toddler who got her ears pierced
October 2024
I got my third and cartilage piercings here and Max was so amazing and helpful! ⭐️
October 2023
I Love Shopping Here The Customer Service Is Always Good & They Are So Very Patient When It Comes To Piercing The Little Kids That Be Scared/Nervous These Ladies Do Amazing