The Grand Parkway Home Depot is not just a hardware store, providing tools, appliances, outdoor furniture, and building materials. It is an excellent place to find a variety of materials and receive excellent, memorable customer service. Customers report being consistently satisfied, with many noting phenomenal assistance from employees across departments. Staff members are frequently described as helpful, respectful, curious, and professional, with pleasant attitudes. Specific examples include employees in garden tools, electrical, and at the self-checkout who provide excellent service, offering alternatives and direct help to find items. The paint department provides perfect color matching. The rental department offers 100% satisfying service with reasonable prices and ease for renting and returning tools. For curbside orders, crews are immediately helpful and ensure a quick experience. Employees also demonstrate high-level problem-solving, such as expertly handling issues with multiple gift cards during checkout. Their knowledge, effort, and professionalism make the experience a good one, leading customers to highly recommend this location for all project needs.
They always have the things I need at a good price and friendly staff
July 2024
Went in to get a copy of an old purchase receipt, got help immediately, it was a pleasant experience Went in today for a ryobi buffer, after two times to get the cabinet open, left empty handed. I guess I will get it on Amazon
July 2024
Wack wack wack... What happened to the days when they had people helping you. These companies only care about money. U go there you have to find everything yourself. The few workers that are there are way over worked
