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July 2023
I did my brake and transmission oil change at Honda cars Katy. But they did not secure the bottom chassis plate properly and it came off during my road trip the next day. I took my car again to the service Centre and they checked and fixed it.
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June 2023
Pros: service is good and the personnel are friendly.Cons:-took 5 hours for a oil change and a new tire. Oil change did not occur until hour 3.-phone lines either do not work or do not have a hold function. It’s took 6 calls and transfers to speak to the express desk.
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June 2023
Came in recently on a busy Saturday morning - no appointment. Despite that, the oil change service was quite quick. No issues using the Service at Honda Cars of Katy over the past year or so.