Jiffy Lube in Katy, TX, is a popular choice for oil changes and preventive automotive maintenance. Known for its friendly and professional staff, customers report positive experiences with quick service and attention to detail. Many appreciate the welcoming atmosphere, with team members working well together to ensure smooth operations. The service is consistently fast, with staff like Alex attending to customers promptly, allowing people to get back to their day quickly. Customers mention that the employees are always super friendly and knowledgeable, making the visit comfortable and efficient. One customer highlighted how the staff quickly changed their oil, even giving a discount to help with additional services like replacing the cabin filter, which was quite dirty and could have affected health. Overall, Jiffy Lube’s combination of fast, reliable service, helpful staff, and a customer-first approach makes it a trusted place for vehicle maintenance without the need for an appointment. The staff's honesty and effort to make customers feel comfortable, especially female clients, are highly appreciated.
The staff is very helpful and friendly. They are very knowledgeable, I’m glad to see they have new management and staff the are trained properly.
December 2024
The Manager and techs worked hard to get my oil plug off. The last place had stripped it. They communicated with me and resolved the issue as fast as they could
December 2024
The service was quick and Alex was very understanding that I have a work to catch up so he attended to my car right away and I was able to get out of there fast and got to work on time.
