Leslie's in Katy, Texas, is a reliable neighborhood pool store that offers a wide range of pool and spa products. Customers appreciate the friendly and helpful staff, who are knowledgeable about pool chemicals, equipment, and accessories. The store provides services such as free in-store water testing, cleaner inspections, and in-store labor on repairs, making pool care convenient. Shoppers can choose to shop in-store, online with easy returns, or through the Leslie’s app. Many reviews highlight the staff's willingness to assist, whether selling parts, explaining repairs, or helping find specific items like floats or toys. While some customers mention challenges with equipment repairs, staff responses are generally friendly and attentive. The store also features a rewards program offering special deals and savings. Overall, Leslie’s is known for its excellent customer service, availability of products, and commitment to helping pool owners keep their pools in great condition.
Top notch best place for all pool needs and the staff is so helpful and informative and willing to answer all your questions even those ones you think are stupid 😀
January 2024
Just had some work done on the motor for my pool. Dylan, the young man who helped me was absolutely wonderful. He took time explaining things and was very knowledgeable about the repair. I highly recommend this story and be sure and ask for Dylan.
January 2023
I showed up at a little after 8 a.m. not paying attention to what time they opened. Rose came to the door and asked what i needed. She sold me the parts i needed. 2 hrs before opening time. Thanks Rose. I will be back.
