Rarely do I leave reviews, but Miss Sheila was wonderful and took care of my return.
September 2023
The staff at Northern Tool + Equipment was very kind and helpful. Sheila was very nice and good with customer service and building rapport with customers like myself. She definitely deserves a raise or promotion. Great job. I was able to get help and make my purchase. Thank You.
July 2023
Dana Phelps store manager created a situation and escalated it. I tried to buy batteries and warranty a mallet klutch brand. Was insulted beyond belief. Was told no warranty if no receipt or past 1 year. I’ve been buying from northern for years.