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January 2024 by Jonathon Damron
I paid at the pump and went inside to pull 20 from the ATM.A half hour later my phone started blowing up with notifications from my bank about fraudulent charges.
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September 2023 by Shavon
Store clerk would not service me. Literally would not let me purchase a hydration drink. How insulting
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July 2023 by Ernesto F
This supposed to be top of the line gas stations but they just keep getting worse,parking lots disgusting,trash cans full,I had to go in there to ask for my gas receipt,can't even clean my windshield.
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October 2022 by T Phan
Nice and convenient locationSuper cheap price for gas
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April 2022 by Tuan Phan
Nice and convenient locationSuper cheap price for gas
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April 2022 by maliyah hendricks
Worse new management ever they should’ve never hired their new Manager he’s rude and he only gives women problems
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March 2022 by David B
You're better off going to Bucee's, it's cheaper gas just around the corner. The bathroom and the gas prices at this Shell are awful.
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February 2022 by A L.
I don't like to do this but today I got the worst and disrespectful service. Never in my life I've faced something like that. I went to the" CAR WASH" for the first time at this shell location ( mansion rd and i10). I couldn't understand how it works (Btw the car behind me also have the same issue). I had to called the gas station for assistance and a respectful male asian/African American ( not sure) so he came out of the store talking to me rude and mean. So he said you did everything wrong and he keeps walking going to the store so I follow him with my car and he didn't said anything. I have to asked him if I should wait in my car at the parking lot. He replayed with a mean voice I'll be inside. I came inside I told him what happened and he said I will give you another ticket and trying to explain but very disrespectful. He started organizing coffee creams, cleaning, put ice in buckets .. glasses over the counter, taking out trash .. ( yes, all of them while I was waiting) I asked him after waiting all this time. At this time I didn't think about that he was just waisting my time and trying to be mean and annoying. I asked him if he was the person who's gonna help me. AGAIN ! He came to explain me what I need to do raising out his voice all around the stores other customers was just looking at me like what happened with this guys. He went back to fix and organize sunglasses behind the counter ( waisting my time again) So I decided to tell him to "give me money back I don't have time for that". He left the counter going out site the store. at this moment the driver ( male) who was behind me came and said That he had an issue with the car wash. So I told him if it was that easy as you screaming to me why the other customer came after me. Long story o short .... Because I spoke to the other customer ( the driver behind) I told him he was rude to me bc I couldn't make it well. And he noticed the next customer (male) who was next to me was getting pissed out bc of the way he was talking to me and waisting my time. He completely change his voice .. at the beginning thought he has a bad day so I was very calm and not letting this affecting my mood. So conclusion he was taking to me like this way bc I was a FEMALE.. that's sad. Still Honestly i will do my best to speed the word out about this service. Rather to go to other gas and car wash even is the closer to my home.
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December 2021 by Fox E.
Not to be confused with Spell Gas, which is "S-P-E-L-L", or Spell Car Wash, which is "C-A-R W-A-S-H." This station is easily accessible and occasionally friendly, it's located on Mason Road and they get the job done. It definitely well located for Katy and is the kind of place that becomes a regular destination, even though the prices are about average for Katy. It's one of the better car wash facilities we've used (although we only wash our car every 2 months or so, lol, we don't really care). I have nothing bad to say about it really.
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September 2021 by CARLOS CHAGOYA
Good gas price compare to near locations ??
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April 2021 by Andres Mateus
I came to park and drink something that I bought inside the store and the manager start to act weir at us in the parking spot, after that he tell me that he will call the police if I don’t leave in 10 minutes, like what??? Just to be park there he will call the police??
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July 2020 by saad ahmmed
Good price of gas compared to other places. Clean and the pumps were all clean and newer models.
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May 2020 by Alexandra Frias
I was attempting to pump gas and didn't realized the handle on the gas pump was broken. Gas overflowed my tank and continued spilling out all over my leg, my car and the concrete. Attempted to call for help pressing the attendant button near the pump but got no answer. The attendant on duty refused to help me and said it wasn't his problem. I requested a corporate number to call and file a complaint but he refused to give me any kind of information.
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August 2019 by Lois Allen
If I could give this place a zero I would because the young lady was so nasty she didn’t want to be bothered how you don’t want to be bothered when you work here it’s a service station that sad wowwah, how about you don’t work in customer service because you don’t want to be bothered tonight Saturday night you chose this job it didn’t choose you...
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May 2019 by Lydia
This is a terrible place to put gas. I went inside to pay for the gas since I have had fraud on my bank account since swiping outside. The store clerk kept asking me why I did not fuel up outside. He even was trying to demonstrate how to swipe a card outside... VERY odd. Will not go back again.
