Wells Fargo Bank has received positive feedback for its friendly and professional customer service. Customers have praised the assistance provided by employees like Yuviana, Maria, and Yadira, who were described as responsive, calm, and welcoming. The branch manager was also commended for guiding a lost customer in the right direction. One reviewer noted the teller team was patient and professional, even when dealing with an "angry entitled" customer who was unhappy about being required to set up a banking app. Overall, the Wells Fargo branch seems to provide a pleasant banking experience, with employees striving to offer top-notch customer service. While there may be some isolated complaints, the majority of reviewers have expressed satisfaction with their interactions at this Wells Fargo location.
My first visit to this branch was awesome. I was very lucky to meet Yuviana. She was friendly, professional and efficient. She was very responsive whenever I send her an email for help. I could not thank her enough. Definitely best customer service. Highly recommend this branch and Yuviana.
February 2024
I am so thankful for the assistance Maria (teller in the lobby) provided me! Her customer service was amazing! she has a calm and welcoming demeanor and I would gladly bank here if I lived closer! She should be commended and more employees strive to be on her level ????
May 2023
Katie was sweet and professional...I had to drive a long way to find an actual branch and it was refreshing to see all their smiling faces