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“We have used this Cleburne location since day one. We use them for both personal and business accounts. We are always treated very respectful and on first name basis. If you’re looking for that hometown feel this is your bank. Thank you for always taking great care of our needs.”
“Thoroughly pleased with the experiences so far. Newer customer so I have no complaints and don’t see that I will have any. Fast and friendly. Definitely recommend”
9AM - 5PM
201 US-67, Alvarado
Banks
“Our girl scout troop has an account there. I personally have not ever had any problems at this bank. The tellers are friendly, and I always get a sucker on my way out.”
“Monty Dobbins gives 100% of his time and concerns to every detail
He has been a huge help to us who may not understand all the aspects of a new mortgage or how it all works together
With over 30 experience in his field he allowed us to completly trust his leadership
We will use Monty on any future mortgages, concerns or questions in the future
Thank you Monty & First Financial mortgage team”
“The cleburne location is very nice and has great service. The one in Burleson refused the cash a check from my own mother days before Christmas then acted like they did me a big favor cashing it after I ended up having to embarrass myself and act a fool. They also informed me that the Burleson location didn't have a branch manager. I go to the cleburne location I refuse to go back to the Burleson location cause they like to humiliate poor people and treat you like they're doing a charitable act by giving you your own money.”
“Just wanted to give Gracious Thank You to the team/citizens or individuals whom located my Debit Cards and returned them before I noticed they were gone. Have a wonderful Holiday weekend and may all your days be blessed.
Sincerely, KH.”
“I just wanted to give a shout out to Kelsey. She went above and beyond helping me with an issue. She gave me top notch customer service which is rare these days. Put this girl in charge and give her a raise!”
“I am in the retail industry and understand how important reviews can be. This branch has been nothing but exceptional, from everyone that I have had dealings with to Olga who continues to be my go to representative for her professionalism. I highly recommend this branch to any and everyone.”
“I use the drive thru and always greeted by a happy and cheerful voice. Bank employees have always answered all my questions clearly. An awesome bank to do business with!”
“I Went in Friday afternoon to figure out how to use the banking app, I met a new face. A young lady named Kali helped me, she was phenomenal.Glad to see the bank is going back to the way it used to be.”
“I banked with Grandview Bank for 12 years until I moved away. I never had a problem with them and their personnel has always been super helpful when I needed something.”
8AM - 3PM
1705 N Nolan River Rd, Cleburne
Banks
“Everyone who works here is super friendly we have been banking with them for about 2 years now and haven’t had a single issue they couldn’t fix for us if you are looking for a bank where you are more than just a number coke here !”
“Always great service. Very knowledgeable people. Family oriented. Very minimal fees for monthly banking. Most accounts are free. I always refer people to Pinnacle Bank.”
“I was very confused regarding something that was going on in my account, and the manager herself got on the phone and not only did she fix it, but did her very best to explain to me what and why it happened. Very kind, respectful, and considerate young woman. If you have a problem with your account, just give them a call. And yes, when you call, you will get a human. Not a robot.”
“Friendly folks and great service. I was in Florida on vacation when my card was locked up. Was able to call customer service and got someone on the phone in less than 30seconds to help me. You don't get kind of service from a big bank. Will never bank anywhere simply for that fact. After traveling for more than half a day and everything in the world going wrong, I was a jam and they were able to solve my issue immediately. Also, they also recognize my family when we come to the drive thru and give my two boys suckers every time.... I went to Wellsfargo drive thru, where we also had an account, and asked for a s****** I was told they weren't giving out suckers due to the pandemic. That doesn't even make any sense.”
“Amazing customer service! Great Bank if you live in the area. Better than most of the mainstream banks for sure. I've tried them all and they just don't measure up.”
“A particular credit union available to servicemen and women and their families decided that my requests were too inconvenient to service.
THESE folks have done nothing but help every time I stop in.
I love these people!”
5AM - 12PM 1 - 5PM
1651 SW Wilshire Blvd, Burleson
Banks
“I don’t normally trust banks but this bank here is awesome for several reasons. I highly recommend dropping Chase, Wells Fargo or even Bank of America cuz they don’t hold a candle to how this bank and these awesome people treat you. I also never ever write reviews but I had to on these great people! Everyone needs some CNB of Texas in thei life!!!”
“Carmen Martinez was so very nice, knowledgeable, and helpful during a very stressful day running errands in a new town after a very stressful move and the like. Very professional--truly a people person doing a good job!”
1 - 4PM 10AM - 12PM
300 Granbury St, Cleburne
Banks
“I was just having a bad day and the customer service lady was so patient with me. I cannot say anything bad about the ladies in Waxahchie.
Thank you again for your excellent customer service”
9AM - 5PM
611 N Pkwy Dr, Alvarado
Banks
“Just got out of an appointment with Lori, she was so kind and patient. I had a few anxious worries and she was able to answer them all in such a kind manner. She really made me feel seen and heard, as well as supported. If I ever have any questions, I’ll look forward to coming back and seeing everyone there!”
“Excellent bank with outstanding customer service. The staff is knowledgeable, professional, and always willing to help. I’ve had a great experience and highly recommend them.”
“I actually wanted to provide some feedback about a recent in-branch experience I had.
I recently visited a couple of your locations and had quite different interactions. Initially, I stopped by the Burleson branch, and to be honest, I had a bit of a difficult time there. The person assisting me wasn't very helpful, which was a little frustrating.
Because of that experience, I decided to try my luck at the Cleburne location instead, and I'm so glad I did! The lady who helped me there was absolutely fantastic – truly a wonderful and incredibly kind person. She made my visit so much better. I just wanted to pass along a huge compliment for her.
Thanks again for all you do!
Nelly B and Joanna”
“Daniel Carfa helped me with setting up an estate account for my father. I am thankful for him. He made what had been a stressful day, into something so easy. I appreciate Daniel and this little bank so very much.”
“We have visited this Chase Bank branch on John John’s for several reasons, and every time we are assisted by Mr. Martinez, he is incredibly helpful, knowledgeable, and professional. He is always eager and committed to helping us and addressing all our inquiries. It's individuals like him who create a memorable customer experience, leading to ongoing customer loyalty.”
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“Karina was the very most helpful ever for me she took the time to explain everything for me. I opened a checking account and also was looking into getting a vehicle loan! I have never been so warmly welcomed nor has anyone taken the time to really explain the loan process to where I really understood! Now I can say they have a customer for like!!! I’m very happy with coming to Woodforest Bank!!”