AutoZone on N Beach St in Keller is noted for its knowledgeable, friendly, and helpful staff who frequently exceed customer expectations. Employees are described as going above and beyond, providing excellent customer service. Reviews highlight specific instances where staff suggested easy fixes, personally performed repairs like installing a battery or fixing a leak, and patiently helped diagnose persistent vehicle issues such as an idling problem or a recurring blown fuse. This assistance is often completed quickly, within minutes. The staff is also recognized for being resourceful in solving problems, including figuring out workarounds for returns. Customers highly recommend this location, expressing gratitude for the service and stating they would refer friends and family. The store is a leading retailer of auto parts, accessories, and maintenance items.
Ethan is a stand-up guy, he helped test my battery and alternator. Thanks again, Ethan!
June 2024
Needed a new battery in my vehicle. Was in & out in less than 20 mins & cheaper than the dealer by over $100. Highly recommend.
May 2024
The people here are so knowledgeable. The person on duty suggested an easy fix to my leaking windshield fluid. Then, he fixed it! Exceeded my expectation.