Planet Fitness provides a solid gym experience with a focus on Big Fitness Energy™. With over 2,400 locations, it offers various ways to get active. While some users wish for heavier free weights and real squat racks, the gym is generally clean and well-maintained. The staff receives praise for being friendly and helpful, with special mentions of Annie and Samantha for their great customer service. One reviewer noted that the staff at the Keller location is excellent, and the gym is always clean and never too crowded. The gym is appreciated for being 24 hours throughout the week, although some wish for extended weekend hours. There is no childcare available, which may be a drawback for parents. Overall, the gym is seen as a no-fuss experience where members can get in, workout, and leave without intimidation, making it a good option for those looking to stay active. The guest pass feature is also highlighted as a convenient way to work out with friends.
Great gym and atmosphere. Kay is very helpful and an excellent trainer. Moises is very helpful and knowledgeable. This location has a very good team and I look forward seeing them at each visit.
January 2026
It's clean, kind staff, and not intimidating. The machines all have pictures describing how to use them as well as QR codes. It's great for a beginner like me!
December 2025
The staff is super nice and helpful. The hours make it easy to go anytime and it's a steal of a deal.
