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December 2023 by Whitnie D.
I don't know why the hell the rating is so low for this location. The manager isn't rude, she's absolutely wonderful. She's helped me multiple times with creepy guys in the gym who are 30 years older than me and are constantly trying to talk to me the entire time I work out. She runs a tight ship with the staff and she makes sure they do their job. Gym is always clean. Staff is friendlier than any other locations (I went to alliance for about a month and I will not be going back, for multiple reasons). People need to learn that if they're assholes to the staff, they're not going to just kiss their ass... it's a gym. These people don't get paid nearly enough to deal with your tantrum because you live in Keller and expect life served on a golden platter. You could always go work out at Lifetime... Grow some balls, lift your weight and shut up.
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October 2023 by Morgan Nobles
Samantha is amazing!!!! Never on her phone, always smiling, warm, and inviting. I’ve worked in customer service for 15 years and she’s always consistent! Love that!Can’t say much for some of the others who pretend to clean or talk to friends or on their phone constantly.
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October 2023 by Tina “Mopar_chic81” Marie
TOOO many people walking around without working out. Holding up machines for people WHO ARE working out!! It's like paying money to go to a club with workout equipment!!
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September 2023 by Hannah McAfee
It's a great gym. It has better equipment than some of the more expensive gym memberships. I love the amenities with the Black Card. I love that you can bring a guest and I just bring my husband every time so we only have to pay for 1 membership fee. It's very manageable w/ any budget.
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September 2023 by Hugo Hernandez
Easy enrollment. Staff is extremely welcoming and the availability of trainers is an amazing value. Having the option to bring my wife as many times as we can attend together is what makes my membership a very good value.
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September 2023 by Joyce Lee
I like the vibe here, equipment selection, wide open space, attentive & friendly staff, very clean, & unpretentious.
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September 2023 by michelle benedix
I like this gym I go to Keller location. It’s always clean and the staff is friendly. It’s never crazy over crowded and they have plenty of equipment.
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July 2023 by Rachel Marzolo
Super friendly staff and hella clean facilities!
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July 2023 by Alex Magana
A very clean and welcoming gym. Have had different memberships in the past but Planet Fitness is definitely my favorite
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June 2023 by Jeremy Marron
Absolutely love this location, best staff I’ve ever seen at any gym, always make me feel very welcomed and accepted. The equipment is some of the best I’ve used, normal I don’t like using machines because they’re worn down or don’t feel comfortable, but I love absolutely every machine at this location, they’re all well kept and practically brand new. This location is absolutely killing it and I genuinely appreciate every person that works there that makes my experience amazing
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June 2023 by W V.
First let me say that the staff at this location is fantastic. They are very helpful and attentive to member's needs. The issue I have and the reason I cancelled my membership is because it's now impossible to work out with all the kids using the facilities as a jungle gym and place for underage girls to photograph their fat asses after sitting on machines texting. The kid's summer program is pushing out paying members because there isn't enough equipment at this, or any location to accommodate all of the kids coming in for free summer memberships. This is very poor business practice. On top of it, I was charged 67 dollars to cancel my membership after not being able to work out all week after this horrible and stupid program began. There are many other gyms and fitness centers without kids destroying equipment and making huge messes in the restrooms.
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May 2023 by Alex Washington
I really like the judgement free atmosphere, and cleanliness of it. I highly recommend getting the Black Card membership, those hydro beds work wonders after a good workout.
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May 2023 by Brad Linch
Nice gym. Friendly staff! Can't beat the 24-hour opening.
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May 2023 by Troy Mitchell
Staff was friendly. There was plenty of equipment and it was all in good condition. Club was well lit.
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May 2023 by Stephanie Fritz
Very clean facility. Got a great tour on our first visit. Super clean. Lots of machines. Very impressed
