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June 2024 by Veronica Moore
Horrible experience banking here!!! June 2, I tried to withdraw money from the ATM. It showed error and out of order. I checked my account and it debited the money from my account. Called Regions Bank and they said I have to wait 10 days for an investigation. Worst bank ever!!!
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May 2024 by Lupe Cameron
Friendly and helpful staff! I had to get a few things done, and the staff made sure I didn’t wait too long to be seen. The teller was friendly, and a big thank you to Tori for helping me with my card!
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April 2024 by Jessica S.
Regions bank a a whole is the worst banking institution. They do not care about their customers. Whatever you do stay away from this bank!!
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March 2024 by Zina G
Worst experience at this bank ever ..the personal bankers/tellers do not know what they are doing and they keep lying and don't tell you they don't know what they are doing instead of telling you they made a mistake
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February 2024 by b boune
Just visited this location to get a check made. Came around 3pm. Martha assisted me and got the paperwork done for me. She was very pleasant and great to work with. It was a quick process. It took me longer to drive here than it took for them to assist me lol. Great service!
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December 2023 by Recshell Williams
They have always been very nice to me and professional. I think they are awesome.
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October 2023 by Todd Devecsery
I bank in multiple states on a routine basis, travel extensively globally - this team is on point, attentive and assertive of my requests and requirements. Regions is a trustworthy institution and has team members and managers whom respect me even when not knowing who I am or what my account balances may be - It is and always has been a pleasant and trusting experience from day one when needing any services required to move my personal or business financial needs forward.
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July 2023 by Keystone Stokan
Hateful hateful people here. Asked to speak to the manager was told she was the manager. If this is your idea of customer service Cori, you can keep it. Headed over to Chase with my business!
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July 2023 by Keystone S.
Wow! Unbelievably rude women in this bank, especially the manager Cory. Don't expect any help out of this woman, the only thing she cares about is making sure you know she is "Special and privileged" and that you are not. The only thing she had going for her was the bad attitude! There;s not enough time or money in the world worth having to deal with her B^LLSH*&. I hope one day you get over yourself!
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July 2023 by Kay S.
Worst customer service I have ever experienced. Tried to explain a problem twice to Tori/cori?? (said she was the branch manager) and she just kept saying I could get the information on line, which I had already told her I couldn't because they screwed something up on their side. Called Customer service and get the recording all reps are busy please call back and then IT HANGS UP! WTF? Not even able to leave a voice mail. She then tells me that they can print out what I need but it will cost $5.00 per. They are going to charge me for something that I could get for free if they hadn't scrwed up the account. Tori/Cori had no desire to even be civil to me because she had screwed up a wire transfer for the guy in line in front of me and was put out and angry over it. So I guess being next in line she just figured she could take it out on the next person. Tori/Cori wouldn't spell her last name for me when asked. I asked for the Regional Manager's name and number and she wouldn't give it to me either. Sad for Regions that this type of person is their only option for a "Branch Manager". No wonder you get such bad reviews.
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August 2022 by bam bam
Went to open the basic checking account and didn't get her name. But, the blonde teller was very friendly and helpful. Thank you
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July 2022 by Fred Cuadrado
Went to open the basic checking account and didn't get her name. But, the blonde teller was very friendly and helpful. Thank you
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June 2022 by Gary Felts
15 year customer here. Had to close out account after very bad service surrounding opening a teenager savings account. 7 in person trips and it still was not setup correctly. Eventually the branch manager informed us they do not have teen accounts!!?? Regions never returned the fees they charged on the account. If they don't offer this kind of account, why did the staff open it for us?Even after closing all of our accounts, we received several calls about the accounts as if they were open. I'm not sure anyone down here knows what they are doing.
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March 2022 by Denae C.
I wish I could give this bank 0 stars. This is the worst customer service or experience with a company I have ever received. I have tried calling and emailing to close my account. I do everything they tell me, pay fees, whatever, and they said after I do that my account will be closed. Then I continue to receive documents about having an account. I am so frustrated and disappointed as I have been a customer most of my life.
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March 2022 by David Drain
As you can see by the other ratings, you do not want to bank here. I opened an account upon receiving a special offer. I held up my end of the deal but they did not honor it based on a technicality. Now I have to keep the account open for six months. I thought I’d try this bank out. I discovered I do not want to bank here!
