The UPS Store #5536in Keller offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally owned and operated business is located across from the Walmart Super Center at the N Tarrant and N Beach intersection. While some customers have reported encountering "zombie employees" with no smiles, the majority of reviews praise the exceptional customer service provided by the staff. Customers highlight the knowledgeable and hardworking individuals, such as Alyssa, Alex, and Blaine, who go above and beyond to ensure customer satisfaction. The store is described as fast, efficient, helpful, polite, and professional, with the manager, Alex, being particularly commended for his excellent service.
Ariel was so kind, helpful and professional, it was unbelievable. Truly an amazing worker and person. Respectfully, C Smart
September 2026
Ive had bad experiences with multiple ups stores. But Elliott at this location is incredible. I was nervous, usually I have to pay a lot more or I forgot a page of paper or something. Appreciate the great service buddy. Also was finished in less than a minute
August 2026
We worked with Ariel, we had a large number of returns and boxes to ship out. She was so kind and never made us feel like a burden even though the line was backing up. She was professional and helpful!
