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“Me and my husband went in and Melissa helped us she was very nice and helped us out great and answered all my questions. There was only her and another lady there and they were busy so the wait wasnt too long but as busy as they were Melissa helped us in no time.”
“Had a great experience with the store manager, Anthony, he was very helpful, and aided me in getting a trade in for my new phone! Was super fast and easy, and made it simple!”
“Came to this location after another store was rude and unhelpful. The gentleman I found out later was the manager was phenomenal. My uncle has PTSD and doesn't do well in public but this guy was patient with him and made sure he understood all his options and had everything he needed before we left. Would highly recommend this location if you use this cell carrier.”
“A&Z Wireless off of green oaks blvd was amazing. He got me the best deal on my daughter and iPhone, IPhone Case and screen protector!!!! We definitely be coming back for any other phones I might need in the future!!!!!”
“After breaking my phone, Diamond was a life saver. New phone all programmed and up and running. She's so sweet. She couldn't have been more helpful. Thank you Verizon for hiring Diamond.”
“I had a fantastic experience at this phone shop. The staff were incredibly friendly, knowledgeable, and patient—they took the time to explain different models and helped me choose the perfect phone for my needs. The prices were fair, and they even offered great deals on accessories.”
“Everything went great with replacing my motherboard. The Only issue is they forgot to add serial to the new motherboard when it boots. Great customer service and happy to help.”
“Good place to go for general repairs, go early if you want your stuff done by that day. Prices are reasonable and they price match competitors. Better than upgrading if you have a good device in the first place.”
“They took their time to help eliminate all possibilities for my laptop. Walking me through all that could be wrong and what to do next. I appreciate the patience and guidance they gave.”
“I love this place when i am short i still got my battery i only had 45$ at the time and he still gave me the battery also bought the iphone s from him for 60 dollars great guy you should go there. Really lightin up my day. ??”
“I took my daughter’s iPhone 12 there to get fixed. The screen was blacked out due to her dropping it. Great prices. Even better customer service. And super quick. It was fixed in under the 45 mins It was suppose to take.”
“I came to this store and I had such a great experience with the man who was working at the time. He was very nice and helped me transfer all my information to my new phone. I will be recommending people to this location.”
“My phone was stolen & I came to buy a new one. They didn't know my email or password and here the girl helped me recover it along with my photos & contacts. Thank you so much.”
“Alejandra, Grate costumer service. I was looking for a phone but she didn't have in the store what I was looking for. She did say, she will get it for me. WEEK LATER CAME BACK AND SHE GOT ME MY PHONE. THANK YOU! RECOMMEND THIS LOCATION. ASK FOR Alejandra if she's not there. Will come back to her if I need me a new phone”
“Thank you so much Mia. We had extreme problems from Verizon getting my number transferred to AT&T. My husband and I were so impressed we ended up buying 2 new phones and adding a cellular package for my iPad. Thank you Mia! We enjoyed your smile!”
“Hey Everyone,I would just like to say if you haven’t yet, definitely make sure you check out D.P.R (Doctor Phone Repair) here in Arlington TX. The owner not only did a great job fixing my cellular device, he also provided with me with great customer service as well. I will definitely be a lifetime member here. Truly grateful that I was able to get help in aa time of need. Nevertheless, thanks again for a tremendous job done given the circumstances.”
“We have been with boost now for a good minute and never had no problems. Metro pcs there price are not worth to high and to excemp. They had help us out after metro pcs had pist my husband off my girls stop using metro pcs and they went to t moble”
“Reliable service & the customer service at this store is amazing! I highly suggest this location for a phone upgrade or even just for service period! Thanks boost mobile ?”
“The crew was amazing - Jarred was our rock star, but all customers were being taken care of well and making the best of long waits on hold with AT&T for their transfer pins! Verizon is the best and always are there to answer any questions and make things right! Thank you.”
“Carlos helped me purchase a new iPhone today that meets my needs. He was knowledgeable and suggested the phone for me after reviewing my communication needs. He was patient and walked me through the new features. I am most grateful for such individual service. Thank you, Carlos! I highly recommend the ATT store on S Cooper and Carlos!”
“Jennifer is the most helpful, professional customer service representative that I have encountered in a long time...she was able to help multiple customers at one time and everyone was satisfied! She's a winner Cricket!!!”
“Omg!!!! Faraz was the most warm and caring customer service representative I have ever came in contact with, he helped me with all of my needs and more. Keep up the good work”
“We went to an authorized retailer because they could not process our return. They sent us to the corporate store near the AT&T stadium and no one helped us at all they told us to return to the authorized retailer. The one by AT&T stadium customer service sucks. I came to this location now to try my luck and was helped out by Terri. She resolved our problem in 10 minutes. Very grateful.”
“The guy at the front desk at this Boost Mobile was super helpful! He got me set up with a brand-new iPhone and helped my dad with his phone plan, which I joined too. He made everything easy and was really great to work with. Best Boost Mobile experience I’ve had!”
“My phone broke suddenly and had to get a new one. The young man helping me was very knowledgeable and patient, helping me decide which phone would be best as a replacement. Nothing but good vibes from him.”
“I read the reviews before I came here, and called before I headed over there and on the phone I forgot who I talked to but she was really friendly and really helpful and then I went in and it was a totally different experience than the negative comments I read in the reviews. I met with the same lady I talked to on the phone with she was very nice very very helpful I still have to go back and get a phone because I couldn't get the cash but she even gave me a charger before I left because I told her what was happening with my phone and I'm sure that charger wasn't cheap it's like a turbocharger. And I was going to write a good review before she even gave me the charger and that just topped everything off and now my phone is working perfectly after I tried multiple chargers this is the only one that would charge it and she gave it to me free of charge. I'm definitely coming here for all my T-Mobile needs while I'm in fort Worth. I studied the place while I was in there different employees working with different customers and everyone was really chill and seemed very helpful I didn't see one aggravated customer, and I did ask about the reviews and even mentioned that this place is a lot better than some of these reviews made it out to be and come to find out one of the really long bad reviews on here somebody put down and it wasn't even this isn't even the right store they wrote a wrong review for this store thinking it was the another store but I highly recommend this place for your customer service.”
“Angela, the sales manager on duty, was absolutely fantastic as a older friend had to navigate reinstating a mobile account. She was patient, knowledgeable and went above and beyond in helping her.”
“Jacob at the Burleson Texas store was very personable and did a great job helping me make the right decision in getting a phone for my granddaughter. Thank you Jacob..”
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“I CAME IN TO THE KENNEDALE LOCATION IN NEED OF A PHONE AFTER DEALING WITH ISSUES WITH ATT. BANA WAS SO PATIENT WITH ME AND HELPFUL. HE GOT ME SET UP AND HELPED WITH ALL MY NEEDS. GREAT EXPERIENCE.”