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“Shellie was super helpful and communicative. The process is simple and only takes about ten minutes. The app is very useful and makes your phone a gate opener, which is convenient. A couple of bad pictures of the 5×15, which is basically a walk in closet. I'm satisfied.”
“Bethany is AWESOME, super kind, helpful and sweet. She explained everything to us and answered any questions we had. Instead of gaining 1 customer (Mom) she gained 2 with me opening one as well. Thank you!”
“Here at mini U now and Nick has been amazing with answering all my questions. He was so kind to offer their move in specials without me asking and explained every thing in detail. Great service”
“Taylor's Rental is the only place that I will go to for these reasons.
* A helpful, knowledgeable staff dedicated to excellent customer service
*A wide variety of items available for rental for every kind of event.
* The fact that they do deliver and pickup the items in their inventory for your event. And even set it up !
I have employed their services and inventory over many different events for many years.
They are the only people that I would recommend for the reasons listed above.
Thank you, Taylor's Rental !”
“Been with you over 3 yrs and Mike is the best manager this far ....He understand and hears us out and go over and beyond to help you stay in your Units.....Keep up the great work ..Barbara Y”
“What a wonderful place! The staff is very helpful, including Lisa, who goes the extra mile to provide excellent customer service! Highly recommend this location for anyone in the Ft Worth and TCU area needing storage!”
“This is one of the largest UHaul's I've seen. It has climate controlled storage units; they can install tow hitches; they sell propane, and have a large selection of packing products. One stop shopping if you are moving. My only complaint was that I found the service lacking when I was there. I was there around noon and there was one person working in the store he was having an issue with a customer order and had to take a long time to help her, my issue was that there were others in and around the property who knew he was having difficulties but none came to help service the other customers who were waiting in line for various reasons. I just needed a small box. I ended up just leaving a dollar and some change on the counter and leaving. I hope that's not indicative of their service. I will give them another chance when I need their services again.”
“This is my favorite gas station ever. Every single person that works there is so kind and genuine. I live nearby and I enjoy some snacks or drinks every so often so I go here darn near every day. I could be 20 minutes from home and stop anywhere but I go here to get drinks or snacks because I love every interaction with every employee! They have all kinds of drinks and snacks, they have a diverse selection of smoking related products, and I’ve even bought two of my favorite hats here! Honestly anything you could want out of a convenient store but customer service is the main reason I’m posting this review. Those who work here deserve some recognition for their genuine kindness. :)”
“I’m was treated with such care and respect. The whole process was above my expectations and greatly appreciated. Thank you so very much for the excellent service. God Bless!”
“Just picked up my 16' truck for a 1-way move to Austin, Texas. The owner was very helpful and got me a truck despite an issue with the parent company not communicating properly with him about my reservation. I've always used U-Haul for previous moves, but recently had a problem with them not having the truck i had reserved or a dolly which made my moving plans impossible and offered no help causing me to have to reschedule my move and costing me a good deal extra, as well as wasting my time.
Would definitely recommend renting a Penske truck from this location. Thanks again for all the help!”
“Staff is super friendly office is clean! Have used this location a few times and they are always a pleasure to deal with! Highly recommend this location for your UHaul needs!!”
9AM - 5:30PM
1000 West Harris Road, Arlington
Truck Rentals
“Not much to share
But Excellent Service & Excellent Public Relations
I have absolutely recommended Arlington Self Storage to a lot of my Friends
Good Job Guys”
“Hire more people like Tyler. His customer service is excellent. So kind, helpful, professional, and most of all greetings with a smile. Don’t see this much anymore. GREAT JOB TYLER:)”
7AM - 7PM
2729 N Collins St, Arlington
Truck Rentals
“The online process was simple! The truck was available as stated online and vey clean ! I decided to rent storage too because the facility was clean ,more organized and safe compared to other storage units in the area. The manager was friendly and gave great customer service. I highly recommend this U-Haul location!”
Open 24 hours
3450 Altamesa Blvd, Fort Worth
Truck Rentals
“I found the storage facility very convenient, well kept, and secure
I was having trouble raising and closing the roll up door. I made contact with a worker Deanna on the premise and advised her of the problem. Deanna with pleasant and friendly manner fixed the door making it easier to open and close the roll up door with much thanks. Every encounter with Deanna and other employees were always pleasant and asking if everything was okay.
I will highly recommend this UHaul facility”
“I have worked with this Ryder location multiple times and I can not express enough how helpful this team is. I want to specifically shout out Casey over there in their rental department - that man is on it! He has been extremely helpful every time I called and I truly love doing business with him/this location.
Thank you Casey & Team!!!”
“The manager here is extremely friendly and very helpful, and is the kind of person that makes you want to do business and establishment like this. She is good with names, and you can really tell that she now enjoys her job, but she enjoys working with people”
“We had to find a box for our Ms packman game console and found a 37x24 inch box for about 5.95 and it worked perfectly 👍! They were busy,but it gave us time to find the right box! Thanks guys 🧑🔧”
“Robert was AWESOME, not only is he a OU Boomer Sooner fan. But gave excellent professional customer service. He listened to my needs and helped me to the fullest by helping me locate a rental truck not too far away. Due to him not being able to rent to me at the time (no truck available for the size I was requesting). Robert did not turn me away but seen the task all the way through to my satisfaction. Robert you ROCK!!!!!!!!!!”
“Enjoy greatly working with Travis McCain and his folks. Very helpful and responsive. Puts out a quality product and is easy to do business with. Highly recommend him as an upfitter for medium and heavy duty trucks.”
“Happy with my rental. They went above and beyond by letting me return the rental late in the day. They also showed me how to use the trailer and checked that the lights were working.”
7:30AM - 5PM
9440 South Freeway, Fort Worth
Truck Rentals
“We have been working with Hogan since they opened their Fort Worth location. We have 15 rentals out at once during peak season and also utilize the PM plus option for our personal fleet. Mike and Terra in rental are always on top of anything I need done. One phone call to them and I am confident my issue will be resolved. Anything from invoicing to OTR breakdowns. During peak season if I have any issues with a rental on hand they are quick to either get a tech out or get me a sub truck. Fastest response time of any lease/rental company I have worked with. Connor in lease has gotten me set up on great lease programs that make sense for my business and allow us to cut cost on maintenance while assisting in keeping us compliant in that area. Clint, Ben, Stacey, and the whole service center here have always exceeded my expectations around every turn. They have made sure we minimize down time while keeping cost in a reasonable range. They take time to educate the customer and help understand the "nuts and bolts" of the service being done. In all, this company has exceeded my expectations in every department on a consistent basis!”
“Great service, i know I'm not their only customer but when service is needed, they make me feel like I'm the priority. Thank you to Gary and his staff.”
““Gloria” Was Awesome !! Very Helpful AnD Nice, At The “Renfo One Stop” Inside The “Valero” In Burleson !! Unlike The “Female Employee Lisa” At The UHaul Place Located In Alvarado At The “Johnson AnD Son Sand Gravel Place” !! Whatever You Book Online, You Definitely Won’t Be Getting Once You Go Here For Pickup ! We Had An “HORRIBLE”Experience With That Location !! I’m Talking From Being Ripped Off, AnD Over Charged, Lied To, And Also Discriminated Against, By The Employees !! Me Or Anyone In My Family Or Friends Will Never, Ever, AnD I Do Mean “LITERALLY” Will Not Ever Go Back To That “Creepy, No Lights, For A Evening Drop Off Rental Place Again At That Location !!”
“This was my first time renting a 15-foot U-Haul and everyone was extremely courteous and helpful. Representatives even showed me a trick on how to use my lock. I highly recommend this location to anyone who is looking to rent a U-Haul.”
“The online reservation was so simple I called to make sure it went through. They confirmed details over the phone and had paperwork ready when I arrived. They were great about removing the taxes since it was for a church trip. I was in and out in >30 minutes. I rented the larger Ford van, which was clean and in great shape. The kids love the space and commented how comfortable the seats were. Overnight drop-off was a bonus so I didn't have to be there early the next day. Definitely will consider this for future trips, especially from this location!!”
“This business is run by experienced gentlemen who are extremely knowledgeable and polite, and the atmosphere was calm even on a day when U-Haul's system was sluggish--I came in for an in-town truck rental with no prior reservation, with two customers already being seen, and was nevertheless out the door within ten minutes. The entire experience was very positive, and I will certainly be returning to this specific location the next time I need a rental. Their 5-star rating is well earned!”
7AM - 7PM
2315 W Division St, Arlington
Truck Rentals
“Everything was great! The U-Haul service was smooth from start to finish. The staff was friendly, the rental process was quick and easy, and the truck was clean and well-maintained. I had a great experience and would definitely use this location again. Highly recommend!”
“Can’t say enough good things about the Service Department! When my own mechanics said parts were “back ordered,” SW had them in stock and for a reasonable price. Time is money, and our trucks need to be on the road quick after a mechanical failure. I know I can count on these guys to get us back on the road asap! Thank you!!!”
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“These guys helped me to attach a trailer to my U-Haul and then helped me safely get my car on as well! Other U-Haul places were not willing to do this. Great service!”