Cricket Wireless Authorized Retailer has received a mix of feedback from its customers. Many appreciate the friendly and professional service provided by the staff, notably Challey and Stephanie, who have been praised for their helpfulness in transitioning customers from other carriers and devices. One customer expressed satisfaction with their switch from Android to iPhone, highlighting the staff's expertise in facilitating the process. However, there are also concerns regarding customer service and product knowledge. One customer reported issues with a smartwatch purchase, stating that the staff did not provide adequate information about the product, leading to difficulties in setup and use. This customer felt that their experience with the smartwatch was unsatisfactory and expressed frustration over the lack of support. Overall, the store seems to offer competitive deals and friendly service, but there are instances where customers have faced challenges with product information and assistance. While some customers highly recommend the staff for their professionalism and support, others emphasize the need for improved service when it comes to product explanations and follow-up assistance.
It's the first time I've gone because they recommended me, and they have good offers. The 2 employees were very friendly. I came out with a new cell phone installation too. I'll see how much the payment plan costs in 1 month.
March 2024
Brenda and sebatian are really helpful and patient.
February 2024
I'm so happy to have come to Cricket the staff is so nice not only me but the other customer.
