H-E-B located at 300 Main Street in Kerrville is a well-loved store known for its great prices, wide selection, and quality products. Established in 1905, it has grown to serve over 150 communities in Texas and Mexico, partnering with local farmers and suppliers to offer fresh produce, meat, and seafood. The store provides a good shopping experience with open, clear aisles and more options than many other stores. Customers appreciate the store’s commitment to everyday low prices and the availability of convenient curbside pickup and grocery delivery in over 250 locations. However, some reviews mention issues with customer service, particularly in the bakery, and concerns about packaging changes that affect product freshness. There are also comments about the plastic bags and tie wraps used for meats and vegetables, with some feeling these changes do not save money. Overall, H-E-B is valued for its selection and service, despite minor frustrations.
I love the HEB stores. Large variety with decent prices. The employees are always friendly.
July 2024
Surprised by how updated this HEB out in Kerville is. I am from San Antonio and this looked like one of the nicer HEBs from San Antonio. Friendly staff too, they helped me find what I needed
July 2024
It’s a great store. Only complaint is the workers in the bakery. I HATE having to ask them for anything because I either have interrupted some lengthy conversation or I’ve caught someone accidentally whose job is “not slicing bread”. Definitely needs some customer service work.
