“I needed to have a copy made from one of my files. The code didn’t come through for the self service option so I had to have the copy center print for me. The young man behind the counter at the copy center was able to help me print. He was very pleasant and helpful! I’ve always had great service at this location”
“The store and the people there were great.
What happened next was not.
The five stars are for them. I would give UPS negative 100 stars for their part. Hideously incompetent.
The store is not in control of what happens in California. And they didn’t set up the completely ineffective, opaque, incompetent, impenetrable help system.
My package got to Bell, CA and hasn’t been heard from since.
The ability to communicate with anyone at UPS is zero. Impenetrable, opaque, unbelievably useless and unhelpful.
Referring me back to the store people is infuriating and unacceptable. Do you think they know where the box is in California? Idiotic.
This was a big box It didn’t fall down a crack somewhere.
It’s sitting somewhere and I m busily spreading the the word that UPS lost my $1000 fireplace tools that take a week to make and they are doing nothing but stonewall me and give me the runaround about where they are.
Less than helpful, worthless.
1zgG47130358111000 Find it and don’t tell me sorry. Last scanned in Bell, CA 28 March. Find it. What is wrong with you people ?”
“There is a reason nearly every great construction related company in the area has their business card on the wall. Fantastic service, great prints, great pricing, great connections in the community. HCR is the place to get your prints done.”