The UPS Store #3736 in Kerrville is a locally owned and operated business that provides a variety of services including expert packing, shipping, printing, document finishing, notary services, shredding, and faxing. Customers have praised the helpful and friendly staff, who consistently maintain a positive attitude even during busy times. Many appreciate the convenient services offered, such as easy Amazon returns and mail/package mailbox options. While the store itself receives high marks for customer service, some customers have expressed frustration with the larger UPS system, particularly regarding lost packages and the lack of effective communication from UPS. Despite these challenges, the employees at the Kerrville location strive to assist customers to the best of their ability. Notably, the store has been recognized for its efficient notary services, assisting individuals with important documents like wills. Overall, The UPS Store #3736 is committed to providing quality service and support to its community, making it a reliable choice for various mailing and printing needs. Visitors are encouraged to stop by, located four doors to the right of HEB #2.
Fast, efficient, friendly, world class customer service. Convenient location and hours. A great service to the community. Keep up the great work!
June 2026
Yes when you walk in the UPS store there was alot customers and then only two employees were checking out the customers. After 15 minutes later a third employee helped out because more customers came in. The customers line was out the door.
May 2026
I am leaving this review to offset the obvious 1 star reviews from hater trolls.
