This Verizon store in Kerrville provides an exceptional in-person experience for upgrading phones like Apple iPhones and Samsung Galaxies, along with Verizon plans and accessories. Customers report excellent, professional, and knowledgeable customer service. Staff are described as patient, informative, and clear in their explanations, working to keep purchases budget-friendly and save customers money. They answer questions, suggest options, and go above and beyond to assist with phone upgrades, bill explanations, and transactions promptly and easily. The experience is noted to be pleasant and skilled, with personnel who provide great service.
Great store. No one was in there so my I was in and out in about 20 minutes. Nice staff and made it enjoyable.
July 2024
I came in today with some issues on my phone that I had messed up and I came in and spoke with young polite gentleman named Justin and oh man he knew exactly what the problem was as soon as he saw my phone and was able to fix my issue in a matter of seconds!
July 2024
While mowing my yard phone fell out of my mower and was damaged beyond repair. Later in the day I went to Cellular Sales in Kerrville, Texas and was assisted by Justin Flynn. My experience could not have been better. All Verizon stores and their authorized agents would do well to have personnel as skilled as Justin.
