“Great Service!!! I went in to buy a battery for my car. The young lady informed me that the battery which I was replacing was still under warranty with another company and to check with them about replacing the battery. I really appreciate her informing me of this. She could have easily sold me a battery and sent me on my way, but this shows she is all about customer service!! I will be sure to purchase all my batteries from Tri-State Battery Supply!! They are honest and trustworthy!! I will be sure to let everyone know to shop Tri-State!!”
“We always get our parts from this O'Reilly, it's a great local business all together, but I find the delivery drivers at this location to be comparatively more friendly, everyone here goes out of their way to help and I've never had a bad experience at the Gilmer Road O'Reilly's in Longview Texas.”
“The crew at O'Reilly's on East Marshall are wonderful. I was stuck with a dead battery. I had no one to help me, and I was 2 hours from home. The guys there went out of their way to get me back on the road. Can't thank them enough. A great experience.”
“The employees are usually knowledgeable about inventory and utilization of the computer to be able to find what you need even if they don't have the item on hand. They are always nice and welcome you when you enter. They also not only have car and truck parts but the also stock atv / utv and motorcycle parts.”
“I was passing thru TX and had a LED headlight go out during a downpour. Sucks they don't come in singles, but the employee helped me and answered every question or Googled it. We both learned a couple things. Amazing and humane customer service that saved my bacon!? Thankful”
“The only location I go to literally for everything they don’t disappoint. I want to thank Brandon for his great customer service he went above and beyond to make sure I had all I needed. Highly recommend !”