This Goodwill Store is a clean and well-organized place with a friendly staff and a pleasant atmosphere. The store is kept very clean, with no bad smells, and the shelves are filled with a variety of nice, eye-catching items, including clothing that is hung neatly and organized by size. The clothing selection offers lots of options and sizes, and the dressing rooms and bathroom are also clean. The parking lot is easy to access, making shopping convenient. Many customers appreciate the good prices on clothing, which are often reasonable and better than other locations. However, some find that household items tend to be priced close to retail or even higher than retail, making those items less attractive for bargain hunters. The staff, especially one employee named Tracy, is highly praised for their kindness, responsibility, and going above and beyond to help customers. Tracy’s dedication contributes positively to the shopping experience, creating a welcoming and respectful environment. Overall, this Goodwill is regarded as a great place to shop, especially for clothing, with a friendly staff and a clean, organized store that encourages repeat visits.
We purchased a very heavy item from this store and was told we would have to come back to get it because there was no one to help move it. Two women came out and one young man….they moved it efficiently into the back of our truck! They went above and beyond to help us. I love this store and the people who work there.
October 2025
If you're lookin for cds and records this spot aint got ziltch. It was a clean store tho. Just your run-of-the-mill Goodwill.
September 2025
Love this store!!! I make sure to shop here every time I’m in Kilgore. Great prices and a good selection of merchandise. Employees are always helpful and friendly.
