“The process of renting a truck was very easy and the customer service was great as well. I was in and out in about 10-15mins and able to carry on w/the rest of my day”
“The staff working there is outstanding. When I have an problem with my truck they don't lag around to fix it . That's just my opinion, I will always take my truck there.”
“Andrew gave a stellar effort today and got my 6 active faults taken care of. Hat is off to him. If you have an after treatment problem I recommend making a call to Ryder Longview to see if he can get you in. He actually likes working on it so that's a huge plus, and he knows his stuff.Thank you Andrew!! A++”
“I have rented from this location at least 5 times over the past decade and have always had a really great experience! Everyone is friendly, they have all the supplies in their store that you might have forgotten you need, they give you great instructions and they work hard not to waste your time. Totally recommend!”
“The problem a had was NOT with Kilgore Muffler, their service was great. The problem I had was with UHaul corporate. I reserved a truck, one way from Houston to Longview (a week and a half early) and my reservation was canceled. I only found out when I called to have an auto transport trailer added. The rep on the phone told me that they had no 26' trucks available, and I told him he needed to find me one between Longview and Houston. I also told him I would not pay miles due to their mistake. As it is, I had a huge fuel expense, with no compensation, due to UHaul Corporate poor customer service practices. Hats off to Kilgore Muffler for their help.”