Aaron's Rent To Own in Killeen, TX offers a wide selection of high-quality, name-brand lease-to-own electronics, furniture, and appliances. Customers praise the store's exceptional products, noting that items like TVs, gaming consoles, bed sets, and living room sets are "beautiful and comfortable." The flexible leasing options and lack of strict credit checks allow customers to obtain these quality items at a reasonable cost while also building their credit. While most customers have enjoyed a smooth, satisfactory experience with Aaron's, a few have encountered some issues. One reviewer commended the store's exceptional conflict resolution and customer service skills after a recent problem, singling out the helpful employee Nicole. Another shopper, Olivia, was pleased with the assistant manager's patience and guidance in finding the "most perfect mattress." However, not all interactions have been positive. One customer described a frustrating encounter with the rude and unprofessional behavior of the assistant manager, Rosalind, who talked over the client and refused to provide options. The customer plans to follow up with the store manager, Frank, who is generally praised for his great job leading the friendly, understanding staff. Overall, Aaron's Rent To Own in Killeen seems to provide a positive, customer-focused experience for most, with quality products and flexible leasing terms.
A friendly staff member greeted us and helped us to find what we wanted. Then customer service from a different staff member was ok. Just wish they didn't hand us off like that
June 2024
Great people to work, especially Nicole. Great products. Also the delivery guy is awesome
June 2024
clearance and Malcom were a big help getting our old stove out and our new one in great service on such a hot day much appriciation!