This AT&T Store provides superb and over-the-top customer service and support. Customers report feeling that a relationship starts from the moment they walk in. The staff is helpful, professional, and has a great attitude, taking time to ensure service is perfect. The service is also described as speedy, allowing customers to be in and out quickly. Many state this location is their choice store and that they will definitely come back for upgrades, assistance, or phone purchases, highly recommending it to others.
Mr Levi helped me greatly with my app and g mail. Friendly and knowledgeable.
November 2025
The associate named Levi is very helpful! He has wonderful customer service, is great at multitasking and making sure all customers are taken care of, and is very knowledgeable about the products and options available to customers.
November 2025
The ATT in the Killeen mall has better wait time and Best costumer service from any ATT in town. Benjamin needs a raise. He was very informative and respectful. He was patient with my decision making and explained all my options. He’s the reason I kept my ATT service.