“Excellent experience with Josue. He explained everything to me and able to assist me to add additional line from my account. The reason why i am switching from AT&T to Verizon because they have way better customer service. Thx Josue ☺️”
“Thank you you always a blessing to me and my family and I don’t shop no where else for my accessories but here he’s very honest and heart felt person thank you so much”
“Amazing team at this location! Deniro helped me the previous day we set an appointment to come back today with Lina and she was as wonderful as Deniro! Love,love, love my new phone !”
10AM - 8PM
1001 Willow Springs Rd, Killeen
Mobile Phones
“Excellent young man named Cobey helped me out tremendously. I'm not very phone savvy myself but he helped me learn some things. Very proficient Manager and employees at this particular Cricket store in Killeen TX. Smile , you're on Cricket ?”
10AM - 8PM
2600 Trimmier Rd Ste 800, Killeen
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“Anastasia is a pleasure to work with everytime I come in! She has amazing patience and will help with even the smallest of tasks! This is the only location I'll visit and it's all because of her!!!”
“Wow!! Customer service was over top, not only with me but with every customer in the store. I felt as if a relationship was started from the time I walked into the facility. This will always be my choice location to visit an AT&T store in my city.”
“Omg!! I am a customer for life because of the service with Yazmin and Ken was number 1. Never been to a cricket store that had such great customer service. will definitely return.”
“THIS SERVICE IS AS GOOD OR EVEN BETTER THAN SPECTRUM....TRULY NO HIDDEN FEES AND THE CLERK WAS VERY CLEAR AND MADE THE SALE EFFORTLESS....I HAVE A FREE PHONE AND A UNLIMITED PLAN...LESS THAN GREEDY SPECTRUM....SAME SERVICE BETTER FREE PHONE GUCK U SPECTRUM....”
“Andrew is a super great retail store assistant with everything along with his co worker that was there today very good and met all our needs and has answers to everything was a great help”
“Great service, especially from Dominique. He worked through several issues with my kids' apple watches to solve an issue that a tech at a different AT&T store couldn't figure out. Dominique was incredibly patient and was very persistent about figuring out how to get my watches set up, and was successful at it!”
“T-Mobile has been an integral part of our household, providing us with reliable connectivity through our 5 smartphones, 3 tablets, and 2 Apple Watches. Their exceptional service and commitment to customer satisfaction have made our experience with them consistently smooth and enjoyable. From the convenience of their comprehensive plans to the seamless connectivity they offer, T-Mobile has truly become an essential part of our daily lives. We are grateful for their reliable service and look forward to continuing our partnership with them for all our telecommunications needs."”
“Went to AT&T to join my Boyfriends plan with a new phone and watch and Gabby helped us and truly went above and beyond to get us the best deals and save money for a line for out daughter as well. Thank You Gabby for all your help You were AMAZING!”
“Let talk about customer service, Jackie and Terry was more then helpful when my phone's was stolen, I was stressed out about it , both went out of their way to help me clear up my mess, I've been with Metro for years, yes I recommend Metro PCS to everybody, Customer service is awesome and you can't find that anymore, thanks Jackie and ,Terry job well done, I hope and pray that Metro raise you up and increase your pay, For Real! Thanks ?”
“I have to say I had the pleasure of getting assistance from a young Man name Jamir. I had questions about my account, he took his time to explain my statement and although I had a lot of questions he never seemed to get frustrated with me. I'm very appreciative for his help.”
“My husband and I went in to get a new phone. We were helped each time with really good customer service. Everytime we go in they talk to us and are extremely helpful. Just because of the customer service over there I switched from my last carrier.”
10AM - 7PM
Panasonic, Killeen
Mobile Phones
“Hello Y'all... The associates at this Metro by T Mobile Store are Awesome. I feel Horrible for not remembering the name of the associate that helped me out, but she was Amazing... I needed a New phone and she got right on it, she was very Knowledgeable, attentive and courteous. I definitely recommend this Store to anyone needing a phone and Phenomenal customer service!!!”
“Guy at Boost Mobile Gatesville Location Is very pleasant and professional every time I come to the store. He always fixes the problem every time I Come to the store.”
“Great d*m experience! I was at the Waco store and the experience was beyond long!!! Drove from Waco to the Killeen store and had an amazing experience. Super +++ ? experience l.”
“It is too early to say, I want to get to know more about this business, it is too many businesses that don't have what it take to keep their customers happy. The lady that helped me was not a permanent employee, I forgot her name, but she is a 5 star worker. I am not just saying words that sound good, this is the truth, the lady was very professional, warm greeting, she was kind, patient, lot of knowledge about the products in the store, and they have 40., 50., and 60., cell phone plans”
“Customer service was great... They helped to file insurance request... Explained the repairs they were going to do, the cost, and how long it would take to make the repairs... I would recommend this place to anyone needing cell phone repair.”
“Rodney took care of me after my S10 got the black screen of death after 4 years. Got my phone back on and recovered all my data transferred to the new S23+.Would definitely go back to this location for my phone needs!”
“Ms. Cassidy was amazing, professional and thorough with helping us upgrade from a 1952 model cellular prototype device. We can now communicate without a string attached. Thank you ma’am for the awesome service”
10AM - 8PM
2100 S W S Young Dr #1352, Killeen
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“Chris did an excellent job with me today. I really appreciate everything that he did to help me keep my phone number if you need a representative go see Chris at Verizon. He was an awesome man.”