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“Kylee was one of the most amazing customer service representatives I have ever dealt with in my life! If everyone was as knowledgeable and competent as she is in her job the world would be an amazing place.”
“Andre was the man! Even though my account was screwed up he sat with me for an hour and got it all straightened out and my phone replaced! I'll definitely be coming back if I ever have issues”
“The associate named Levi is very helpful! He has wonderful customer service, is great at multitasking and making sure all customers are taken care of, and is very knowledgeable about the products and options available to customers.”
“I love this store! Anastasia the manager is the kindest soul I've ever met. The thought and care she puts in every time I come in is outstanding! I remember when she first started and have enjoyed seeing her grow!”
10AM - 8PM
1001 Willow Springs Rd, Killeen
Mobile Phones
“The best service provider I had in a long time!!! Maria was awesome and answered all my questions I had.... definitely will be telling friends and family to come see her!!!”
“I had an excellent experience at this T-Mobile location. The staff was welcoming, knowledgeable, and efficient, but the assistant manager, Davida, truly stood out. She was amazing! She was patient, professional, and went above and beyond to make sure all of my questions were answered and that I left completely satisfied. Her customer service skills and positive attitude made the entire experience stress-free. I highly recommend this store, especially if you have the chance to work with Davida!”
“I HAD A PROBLEM WITH MY CELL PHONE, WHEN I DOWNLOAD AN WEATHER APP AND MY PHONE SCREEN CHANGED, I WAS PANICKING I WENT TO THE AT&T STORE ON STAN SCHLUETER IN KILLEEN AROUND 10AM, AND THE LADY FIXED IT VERY VERY QUICKLY, AND INFORMED ME NOT TO DOWNLOAD ANY APPS UNLESS IF NESSARY. I WANT TO THANK THE LADY AND AT&T FOR THE SERVICE I RECIEVED TODAY. AGAIN THANKS. JAMES TSATSARONIS SPACE A9”
“The manager Jessica was more than AMAZING!!!! She helped me figure out why my phone was using so much data and was very patient with a smile the whole time. This was the best T mobile location I ever experienced!!!!!”
“People in this store are amazing. They do serve you extra effort to show you they care. I am more than 100 percent satisfied today. They fix my phone problems and other small issues with smile and fix very fast. It shows they are real professionals forvthe customer service. Thank you again”
“Great experience with this service center the lady Kathy V took care of me needs right away and demonstrated high quality customer service will definitely be back to this location”
“Monique was very helpful and answered all the questions I had. She went above and beyond and did let me know that if there was anything I needed to please come back.”
10AM - 8PM
2600 Trimmier Rd Ste 800, Killeen
Mobile Phones
“Anastasia is heaven sent! She was so patient with me and helped answer every question to the best of her ability! She really knows how to make a gloomy day full of sunshine!”
“My husband and I would like to thank T-Mobile and Savannah, who has helped us out tremendously. She is very knowledgeable, professional, and courteous. Shout out to Savannah at the Killeen T-Mobile location. We recommend T-Mobile to anyone who is wanting to switch service as you will get all the help and attention that you would ever need.”
“I've been coming here for years Sandra as always been awesome and always helping me out of my situations on my phone thank you Santa best cell phone company in the area I do recommend it”
“I had a great experience at MetroPCS thanks to the amazing customer service. Erika who helped me was very patient, professional, and knowledgeable. They took the time to answer all my questions and made sure everything was set up correctly before I left. It’s not often you come across someone who genuinely cares about helping customers, but this visit really stood out. I truly appreciate the great service and will definitely be returning to this location!”
“Malik with the Verizon store on the Service road in Killeen, (near the mall), was amazing. He answered all our questions and offered different option to help meet our needs. Excellent customer service. He made us feel that he sincerely had our best interest in mind.”
“I just want to send out a shout out to De Anna she is always smiling and she very informative. I come from 1970 and have no knowledge of 2025 and she is always patient with my needs I will actually call the different stores to locate her. Thank you DeAnna and I broke my screen again ? lmao”
“Carlos on stan schutler was a blessing! I wanted my son to have a phone for safety and he understood the assignment! Help me in deciding what I wanted. Was one of the best help from Customer service I received recently!”
“Excellent customer service very knowledgeable. I was having a down day and not only did he help me make a quality decision but also points out the benefits of each products and service. Brother Mark really gave me sound advice and really made my day. Great mothers Day gift.”
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“I had the best experience here at this place. Lou was absolutely amazing. I had a phone that has not worked for many years. That was my mother-in-law’s and he got it working for my wife. She is extremely happy. If you need a phone worked on or any repairs needed. This is the place to go. Highly recommended”