This AT&T Store in Killeen offers phones, tablets, smartwatches, and connected devices from popular brands, along with wireless data plans for every need. Customers can enjoy the flexibility of a prepaid phone plan with no contract or credit check, and choose from popular unlimited data plans. These plans include access to the nationwide AT&T 5G service at no extra cost. The store is frequently described as great with wonderful customer service. The staff is consistently noted as helpful, pleasant, patient, and persistent in solving issues, even those others could not figure out. They provide great service with amazing etiquette, skillfully multitasking to assist multiple customers. Staff members help customers get the right device based on their needs, assist with complex setups, manage purchases, and handle specific requests like mailing devices to other states. They also efficiently resolve problems, such as applying military discounts, where other locations failed. Customers report being very pleased with their experience and intend to keep getting their devices from this store.
I had an issue with my phone that I purchased yesterday, the manager helped me, she was completely amazing and was able to help me reboot my phone with my MacBook.
December 2025
Ashley was dynamite. She came over and quickly got to the point as well as shared laughter and enjoyment for her job. She greeted me like family. I loved the overall experience. Thanks Ashley!
August 2025
Amazing customer service! They were swift, kind, and professional. Lauren was helpful and a joy to be around. I recommend this location! Thanks, Team!