AutoZone Auto Parts in Killeen, Texas is a leading retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have consistently praised the exceptional service and knowledgeable staff at this location. One customer recently had an amazing experience when their car wouldn't start, and they were able to get help from the knowledgeable and informative Hank. Hank greeted the customer with a smile and immediately set to work, helping them replace the car battery, which was the wrong size due to a previous owner's mistake. Hank's passion for cars and his NASCAR background made the experience even more enjoyable, as he explained the process clearly and shared interesting stories. Another customer, Hank, also had a great experience at this AutoZone, where he was able to get help with a key problem that another place couldn't figure out. The store's employees were described as "awesome" by a customer who bought the wrong fuel pump for their husband's truck, but the staff exchanged it and discounted the correct part. Overall, customers consistently praise the exceptional service, knowledgeable staff, and great experience at AutoZone Auto Parts in Killeen, Texas, making it a go-to destination for their automotive needs.
A store manager by the name of Raymond saved my day. His patience and attention to detail when dealing with my battery change was something to note. This battery is a pain to switch too. He was so careful not to damage anything else. You dont see that kind of hard work and dedication very often anymore. Raymond needs a... read full comment
January 2025
Good customer service, only issue is that the address is wrong for there location on google maps.
September 2024
Hank was great helped today. Fixed my key problem that I’ve been having that another place couldn’t figure out. I would highly recommend this store.
