Walgreens is a popular pharmacy and retail chain that consistently provides excellent customer service, according to multiple reviews. Customers praise the friendly and helpful staff, who go above and beyond to assist them, even when the store is busy. One customer, Neal, was particularly impressed with the service he received for a birthday photo order, which was completed sooner than expected and to his satisfaction. Another customer, Ms. Melon, was commended for her exceptional assistance in helping a customer find an out-of-stock item, even calling other stores to help. The Killeen Walgreens on E Elms Rd. also received high praise for the great customer service provided by Melon, who made a remote transaction from Idaho seamless and easy. Overall, Walgreens is known for its friendly, professional, and attentive staff who strive to provide the best possible experience for their customers.
Kaliah is awesome, this store is always calm and clean!
October 2025
Pharmacy is goodish. It usually takes forever at the pharmacy in-store and drive thru. As far as the rest of the store the staff is rude and almost none existent. Prices are high.
October 2025
Today associate Tiffani was especially helpful. There was an unusually large number of customers today. Seemingly without being asked, Tiffani rushed to open a second cash register so that we customers didn't have to wait long.