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October 2023
Scheduled pick up at 12:30 . Showed up at 12:35 and would not let me pick up. People had left. I called before hand and let them know I would be five minutes behind and they could care less. Worst customer service I have encountered.
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August 2022
Wish I could give this zero stars. The people are so rude and do not try to help you or work with you at all. I told them I called the customer service line when no one picked up the phone and they said "well they work overseas they don't even work in America so they're not authorized to promise you anything."
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March 2022
Thanks for all the reviews. I was gonna call to rent a truck here but not anymore. Sounds like not even the manger cares about customer service