CPL is a blood collection center that many clients find to be a positive and friendly environment. Despite some negative reviews, several customers share experiences of quick, efficient, and courteous service. The front desk staff are often described as friendly, smiling, and helpful, making the check-in process smooth. The phlebotomists are frequently praised for being gentle, friendly, and skilled at drawing blood, with some even going above and beyond to make the experience comfortable, especially for children or those with special needs. One customer highlighted how a phlebotomist took extra care of their scared child, turning a stressful moment into a positive one. For clients with ongoing health concerns, such as transplant recipients, CPL staff, particularly one dedicated technician, provide consistent, compassionate care, often getting veins on the first try and making the process less intimidating. While most reviews are favorable, some mention less positive interactions with supervisors or managers, indicating variability in customer service experiences. Overall, CPL appears to be a place where attentive staff and efficient service help make blood draws less stressful, with many customers appreciating the kindness and professionalism of the staff.
I want to be fair to the staff who are doing their job, and I truly believe that staff often mirror the energy you give them. I have been coming here for at least 6 years, and my only real complaint is that I wish there was a bit more privacy during blood draws.
August 2026
Bathrooms need to be stocked properly. Soap dispensers and towels.
July 2026
I’ve been going here for lab work for quite a while. Always reasonably quick. Of course the early hours are busy because of the “fasting” folks needing to get in. If not fasting, just go after 9am and you’ll be in and out quickly.
