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July 2023 by Chris Frederick
I did not realize that not being a customer that I couldn't use the drive through and the bank had just closed... Joshua was kind enough to get it approved by his manager... and that customer service will have me back in to open an account soon
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June 2023 by Google user
Was a hassle even opening a business account. Had to go to multiple different Texas first banks to get it right. Then still received unusable debit cards. Then they limited my company to only using debit for companies that operate within the United States. That caused all kinds of problems trying to order supplies, even from Amazon. I couldn’t even walk into a grainier store and use my debit card because they sell overseas. Then today I got told I could not deposit a check because the teller said, she didn’t know me, and I needed to go to the Dickinson location to do business. I couldn’t take money out or deposit money. I don’t care if you know me or not. Well, I am on my way after some meetings to close my accounts and go to chase. Stay far away from this place if you have a legitimate need for a real bank.
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June 2023 by Troy Crawford
Was a hassle even opening a business account. Had to go to multiple different Texas first banks to get it right. Then still received unusable debit cards. Then they limited my company to only using debit for companies that operate within the United States. That caused all kinds of problems trying to order supplies, even from Amazon. I couldn’t even walk into a grainier store and use my debit card because they sell overseas. Then today I got told I could not deposit a check because the teller said, she didn’t know me, and I needed to go to the Dickinson location to do business. I couldn’t take money out or deposit money. I don’t care if you know me or not. Well, I am on my way after some meetings to close my accounts and go to chase. Stay far away from this place if you have a legitimate need for a real bank.
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May 2023 by John Andersson
Friendly service
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June 2022 by Adrian R
Friendly staff! Love the service!
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October 2021 by J' Marie
Deserves no star. I called this branch to asked about my account the person who answered the phone basically told me I had to call the branch I opened my acct with. Well this definitely ain't no Chase or Capital One. Thinking bout closing my acct with this bank altogether
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October 2021 by Kevin Beetz
Excellent bank with detail to service and quick to follow-up concerning any questions or issues. I have been banking with TFB for 31 years now.
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April 2021 by Janette Marie
Deserves no star. I called this branch to asked about my account the person who answered the phone basically told me I had to call the branch I opened my acct with. Well this definitely ain't no Chase or Capital One. Thinking bout closing my acct with this bank altogether
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February 2021 by Clark Kent
Only Bank ever been to in my life where you can't open a bank account and extremely rude service
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December 2019 by Keanna or keke Graves
Terrible.
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May 2019 by Tatian Navarro
Very bad service, very bad bank, really I don't recommend this little bank. The employees need more training to attend the customers
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May 2019 by Tabs on the computer
Great bank!
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September 2018 by Chelsea Leal
There are never any checking deposit slips in the Drive-Thru you always have to ask for them which makes the process take longer
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February 2018 by Ashley Conway
Great customer service! True value of their customers!
