The UPS Store #5156in Lackland Afb is a locally owned and operated business that offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The store is conveniently located on the Main Base Side, next to Bank of America. Customers have consistently praised the exceptional customer service provided by the staff, particularly Gina and Maria. They are described as helpful, understanding, and going above and beyond to assist customers. Customers have appreciated the staff's explanations about package delivery on the base and their efforts to ease any concerns. The UPS Store #5156 is known for its smooth and efficient processes, with customers reporting quick in-and-out experiences. Many customers have expressed their preference for the UPS Store over the regular postal service, citing the reliability and timeliness of their services. The store has received numerous positive reviews for its wonderful customer service and the overall satisfaction of its clients.
The location was convenient for me, and it was a quick drop off of my package!
April 2025
Maria is an amazing employee and such a pleasant to work with. She went out of her way to call and work with my airman to ensure his next day package was delivered to him. We will be forever grateful!
January 2025
Best UPS store I’ve ever been to. Ms. Gina went out of her way to help me with my many Amazon packages today. Smoothest process and in and out really quickly! Thank you!
