“I had an absolutely outstanding experience at The UPS Store on Babcock Rd! The customer service here is truly second to none. From the moment I walked in, the staff was friendly, welcoming, and eager to help. They made what could have been a stressful shipping experience incredibly easy and smooth. The team was professional, fast, knowledgeable, and went above and beyond to answer questions and make sure everything was handled perfectly.”
“Yoki was so helpful and so quick with making sure my items were packed properly! She made friendly conversation and made the store very welcoming ! I would come back to this UPS just because of workers like her !”
“Excellent service no matter where I go in the country UPS gives me excellent service. Treat me with respect. I even had a little hard time with the address and they were there to help me with it.”
“I had to return an item to Amazon and went to the UPS store and Dylan assisted me. He was personable, highly skilled, through and very kind. In my opinion, Dylan is an excellent representative of The UPS store. Thank you Dylan!!”
“Always a very professional & pleasurable experience. Friendly & professional staff who take what they do very seriously & always a pleasure to see these folks & how they assist their customer. Top Notch spot Love my experience every time.”
“For any new people starting to ship go to this one Ms.Bell Gots you she is so welcoming, patient and answers ever question you need help with I prefer going to her any time !! Reminds me of my mother in law so sweet and goes above and beyond to help you very appreciated thank you Ms.Bell :) !!”
8:30AM - 6:30PM
7113 San Pedro Avenue, San Antonio
Mailbox Centers
“I always choose UPS Store. This was my first time to this location, it was in the area I was, so I stopped in to print a form and have it motorized. The store was clean and the customer service was great! This will be my sister store or home store away from my home store. Thank you for your kindness and speedy service! Edna D was great!”
“The lady at the counter was SO helpful and patient when it came to returning my items. She took her time and explained the process. Amazing Customer service. I also, LOVE that it’s just a few minutes from my work and home.
They have my Complete business from now on:)”
“I picked up mail here a couple of times. The lady that works here is super friendly and helpful. Anytime I schedule pickups etc., everything is ready for me when I arrive.”
“I had an ups mailbox at this location for years and would recommend it to anyone. The owners are friendly and often onsite working unlike most UPS franchisees. They go above and beyond. I have always experienced their staff to be very friendly, even when people get haughty or rude.”
“I've never mailed/shipped anything before and was very clueless when I walked in but luckily the employees here were very kind and helpful. I don't remember her name but the woman with dark hair who helped me was very nice and explained everything to me even though they were quite busy. I just came in with my item and they packaged it and created the shipping label and everything. I definitely recommend this location and will be returning if I never need to mail/ship anything again.”
“I was immediately greeted with a smile and was taken care of right away.
My interaction with the staff especially the man whom helped me was professional and very courteous. Thank you”
“This UPS Store location has been consistently reliable for me over the last 5 years or so. They’re always open on time, the staff is friendly and professional, and I’m usually in and out within 15 minutes. Whether it’s shipping, printing, or Amazon returns, they keep things moving without the chaos you get at some other locations. Really thankful this spot is here and run the way it is. Highly recommended.”
“This store is conveniently situated within the Henry B. Gonzalez Convention Center and offers exceptional service for sending packages. With Saturday hours extending until 3 PM, it’s the perfect choice for your downtown shipping needs. Don’t miss out on this valuable resource!”
“Very excellent services. Let me know if I get package, if she know I'm looking for one. I can pop my head in and just say: anything? She knows im waiting on a package. Sometimes she will handle the package assoon she see me coming. Oh she not rude, because sometimes there are two of them working. Some may she rude, because she does answer the way they want someone to answer.”
“Annie, the store manager, couldn’t have been more helpful! She went above and beyond to help with packages coming to the resort for a conference and helped me make sure a package was shipped out even after I had left the resort. Thank you, Annie!”
8:30AM - 6:30PM
8403 TX-151 Ste 104, San Antonio
Mailbox Centers
“I really want to come here and say the the staff are always so friendly and helpful even on the busiest days. Today was a rough day for me and Velma helped me with my returns. She talked with me about my day, even after being yelled at by very disrespectful customer who shouted at her and was honeslty being racist towards her. Both her and the tall guy that was helping him did not deserve that. The girl with the silver hair kept her composure and assisted with the line getting almost everyone out with their returns as well.
PLEASE BE NICE TO CUSTOMER SERVICE WORKERS! THIS STAFF HAS SOME OF THE BEST TEAMWORK I HAVE EVER SEEN!”
“Exceptional service professional and kind, I was concerned about being able to ship my packages but Jamal the assistant manager helped us and cleared our worries with grace thank you so much. From the New Yorkers”