The UPS Store #5156in Lackland Afb is a locally owned and operated business that offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The store is conveniently located on the Main Base Side, next to Bank of America. Customers have consistently praised the exceptional customer service provided by the staff, particularly Gina and Maria. They are described as helpful, understanding, and going above and beyond to assist customers. Customers have appreciated the staff's explanations about package delivery on the base and their efforts to ease any concerns. The UPS Store #5156 is known for its smooth and efficient processes, with customers reporting quick in-and-out experiences. Many customers have expressed their preference for the UPS Store over the regular postal service, citing the reliability and timeliness of their services. The store has received numerous positive reviews for its wonderful customer service and the overall satisfaction of its clients.
Outstanding, personal service for two separate transactions for two documents: copying and faxing. Needed a receipt for each transaction Ms. Leya is so very kind and patient. No attitude at my request ☺️Neat UPS store on Lackland AFB.
May 2026
We had the best shipping experience at the UPS on Lackland AFB! Jamal assisted us and rendered amazing customer service. We had a very large package to ship, the quote we received from UPS out in town was astronomical, we saved a significant amount through UPS on base, if you have access to the base, this is the UPS to... read full comment
December 2025
I really wish they had a self service scanner. The line is always so long and they always seems so lost and confused.
