The UPS Store #5156in Lackland Afb is a locally owned and operated business that offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The store is conveniently located on the Main Base Side, next to Bank of America. Customers have consistently praised the exceptional customer service provided by the staff, particularly Gina and Maria. They are described as helpful, understanding, and going above and beyond to assist customers. Customers have appreciated the staff's explanations about package delivery on the base and their efforts to ease any concerns. The UPS Store #5156 is known for its smooth and efficient processes, with customers reporting quick in-and-out experiences. Many customers have expressed their preference for the UPS Store over the regular postal service, citing the reliability and timeliness of their services. The store has received numerous positive reviews for its wonderful customer service and the overall satisfaction of its clients.
Alexis was very professional, efficient and proficient in helping me return items.
August 2026
The associates at this UPS store are wonderful and understand the needs of the military community. Thank you so much.
August 2026
Exceptional service professional and kind, I was concerned about being able to ship my packages but Jamal the assistant manager helped us and cleared our worries with grace thank you so much. From the New Yorkers
