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March 2023 by Kenneth Setzer
garbage company, terrible customer service. People are rude and do not listen. They could care less about taking my $16000 car pay off. They just transferred me around and to different departments. INTENTIONALLY sending me to the wrong ones. DO NOT USE THIS BANK
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January 2022 by Jo Lynne Roye
I love this bank. The staff is friendly and knowledgeable. I have always been greeted with a smile. Free ATM service is the best!!!
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November 2019 by Mandy Monroe
most banks can cancel a transaction without canceling a card most banks DON'T require a written request to get things done you prove who you verbally and have no wrong answers this bank is incompetent
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September 2019 by Casey Glover
Why does the drive thru take sooo long? I’ve been sitting behind one car for about 20 min already. And I just need to use the ATM. It’s raining and I have a newborn is the only reason I’m in the line still.
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June 2019 by Russell Nagode
Why anyone would trust a bank run by someone who as Texas House Speaker has publicly disparaged hunters, gun owners, and people who love the word of God, is beyond rational thought. Bank Of America has less people upset with them. There are much better places to get your financial services done without supporting someone who doesn't support the best interests of Texas. Better banks are just down the road.
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June 2019 by Damon Rambo
First, this bank is like a ghost town. I have seen anyone actually using it, and I have often wondered to myself if it was some kind of front organization.
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May 2019 by Justin Pulliam
I tried to open an account here because they are "totally free" but was told I didn't have enough money. I'm still confused about "totally free." Bank CEO responded by saying I don't believe in the free market. Since I do like free markets, I researched-selected Capital One online banking and love my accounts there.
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May 2019 by Judith Renteria
Heritage Bank has the best accounts!!!! No fees attached and free atms!!! Who can beat that!!!
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May 2019 by Donny Leek
The CEO doesn't seem to appreciate those of us in ranching, farming or other agricultural industries. He goes on the news and disparages people who live in the woods. I would never want to do business with a place ran by a person like that.
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February 2018 by Jeff Purvis
I am a small business owner. In 2017 I broke ground on a new building in Angleton. Heritage made the loan process simple. It was my first (and probably last) commercial loan. Their rates were competitive and they worked with me on down payment. I shopped several local and national banks, and Heritage never made me feel like I was being oversold or taken advantage of. When I go in the bank, they know me and have gone out of their way to help me set up online banking. I highly recommend them.
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December 2017 by Calvin Shaffer
Despite having an account with this place they said I would have to have a 7 day hold on a check from an accredited loan company before I could access my funds because I had "no activity" on my account. This makes no sense as it is not money coming from my account. By far the worst bank I have ever had the displeasure or interacting with. I'd rather give Walmart 3% of my check before allowing some garbage institution to prevent me from accessing my rightfully acquired funds.
