Kohl's is a popular department store known for its everyday rewards, sales, and Kohl's Cash that help customers save money while shopping. The store offers a wide variety of clothing and brands, including active and casual wear, beauty products from Sephora, and home decor items. Many customers appreciate the good deals and the friendly customer service provided by cashiers. However, some shoppers express dissatisfaction with the quality of clothing, noting that items require special care to last. The shift to self-checkout has also been criticized, as some customers prefer the assistance of cashiers, especially when applying coupons and discounts. Kohl's provides a convenient option for Amazon returns, making the process quick and easy. Despite some complaints about product selection and staff presence, the store offers ample parking and a welcoming environment for shoppers.
