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“I Love Extra Space Storage. I have used them for a long time. I needed to switch units today and Analiza was extremely helpful with me getting the right unit. Great customer service!”
“The Devon Storage facility I toured on Camp Boulevard is clean and well-maintained. The manager is responsive and helpful, and their prices offer affordable options.”
“We’ve had a great experience with this storage facility. It’s always very clean, well-maintained, and efficiently run. The staff has been helpful and the process has been smooth from day one. We like it so much that even after moving farther away, we still choose to keep our storage unit here—that says a lot.
One thing to keep in mind is that the contract is month-to-month, so prices can increase over time. As long as you’re aware of that, it’s a great place and we highly recommend it.”
“It's good enough for what one needs, this location has changed names several times over the years. One thing I don't like is when it rains it puddles pretty bad around the first row?? I got my shoes and feet soaking wet once when it was raining!?! Other than that the place does as it should....store one belongings.”
“Eric was amazing with helping me on today. Easy to deal with helped me understand my policy fully. He helped me understand things I never knew about a storage. Really appreciated him.”
“Space is very clean and the process was very, very simple to start my rental. The staff was also very friendly and professional. Love how kept up the property is in the climate control units ?”
“Both ladies I spoke with were very nice, patient, and knowledgeable of the sizes that were available. It was a pleasure working with them!! I spoke to representatives from the 888 phone and the on-site manager in Fort Worth, Texas.”
“Regarding Tonia at Chapel First, Extra space storage, Ft Worth, TX location:
Tonia gives excellent customer service each time we call or interact with her. She especially goes above and beyond for the seniors. Me (69yrs) mom Kartez (91yrs) she reminds us in advance of our monthly payment due date, to avoid a late fee. She does a periodic review of account to find any discounts or other ways to avoid the increasing storage fees. Tonia, you’re a jewel!? she’s an indispensable employee.”
“I have been with this storage company for a few years now. When the storm affected a unit were my unit was, they called me and informed me. I was out of town at the time, and they moved all of my belongings into another unit immediately!
Great business, great people! Great staff!”
“Great safe place to storage your goods. If you need any help in my opinion Megan is the one to ask, whether it is a storage question or something around the area she is always eager to answer your question and/or help you search for what you looking for.”
“Rented a storage room for my son today at the store on Normandale in Fort Worth. Donna gave us exceptional service. She gave us all the details we needed to know and answered all our questions. She drove us in a golf cart to look at the room we were inquiring about and pointed our the different sizes of rooms as we drove by them at my request. She has a very pleasant personality and was easy to talk to. She is also very knowledgeable about all aspects of the storage facility. Very pleased with the service regarding our transaction.”
“I’ve been with extra space storage since 2021. They’ve always been great when dealing with any issues. I’ve never had a storage so nice and clean with great air flow… I have a unit in Hudson oaks as well as smaller one in Fort Worth off Vickery Boulevard. I went and spoke to Eric today about an issue I had. He quickly resolved it for me.
He was very professional and very nice. I highly recommend this particular location in Fort Worth off Vickery Boulevard.
As I was there I picked up some bubble wrap but I cked the prices at Lowe’s and Home Depot before hand theirs were twice the price… so that was a big plus too!!!”
“Really good long-distance storage rental experience. I needed to arrange a storage space from out-of-state and Cassandra was super helpful with everything. I arrived yesterday and the unit was cleaned and ready to go. Easy access from TCU. Couldn’t have gone more smoothly.”
“Patrice is wonderful! A family member had passed away and I had called in as my payment was behind. She had to get an approval to help me out, she called me later to tell me the good news that she indeed was able to help. Thank you so much Patrice!”
“I received a notice in the mail that my monthly storage unit payment was increasing by almost $40 per month. I called Extra Space Storage stating a $40 increase per month was insane. I am a long term customer and have established auto payments, so no late payments. Extra Space Storage, specifically Shelby was professional and understanding. We discussed options and I am pleased with the outcome. I continue to pay my regular payments (no increase) and prepaid this amount for the next 6 months. If you get a letter about increases, make sure you call the company and ask for options. They will work with you.”
“Fantastic experience as always. I have rented space from this location twice over the last 15 years. The people are always very friendly and helpful. The facilities are always top notch. I have referred family and friends to Storage Depot at various locations and all have agreed that they can’t be beat!”
“The staff here, especially the manager is so amazing. She always is very helpful & the place is always lit up and very clean. Never had a problem here. I highly recommend this storage facility.! Great temperature year-round as well ??”
“5 stars! Melanie made the process of renting my unit so easy and smooth! She provided top notch customer service and was friendly! The app is user friendly and the property is always clean and well kept.”
“Good place to store all your extras that you love and then some more. . Cplus first month was free fornew custumers . Price is best in town .. the lady in front that signs you up for service is very helpful and showing all the different options yoh can pick from. Super helpful. Best place to go if you need storagre place .”
“APRIL IS AMAZING!!!! Super sweet and because of her incredible personality I will make it a point to pay in person just to see her! Thank you for everything!!!!!”
“Michelle is so nice and knowledgeable. I was really stressed and freaked out coming to the Public Storage office because I really need a storage unit for my things- my lease ending + not being able to get an apt by the time I need it, just put a lot of pressure on me. She made me feel secure in choosing this specific place. She even showed me the unit before I decided to bring all my things. Need more people like this in customer service!!”
“Jerry and Jaylon were the best. I was so worried about moving my dad's bridge bed but they put my worries at ease. They knew exactly how to disassemble and reassemble. Wrapped everything and carefully moved to my house. I will forever be grateful and happy I chose craddock!”
“This place goes above and beyond what customer service is all about! Evan was extremely warming and welcoming and answered all my questions had went out of his way to help me! I highly recommend doing business here. Evan is that MAN!!!”
“Very professional service from Sonia she’s very reliable and cares a lot about the customer. If she can help you, she will. I highly recommend asking for her. Such an amazing experience thank you Public Storage.”
“Def recommend! We have been with Northwest Storage for 2 years now with no complaints! Conveniently located, easy access and gated. We feel safe here! Also very friendly staff, always so nice! Thank you Mike and Mandy!”
“I had an excellent experience with Public Storage on East Seminary. From the moment I walked in, the staff was incredibly helpful, professional, and friendly. They took the time to explain my options and helped me choose the perfect unit for my needs.
The facility is clean, well-maintained, and secure, which gave me peace of mind knowing my belongings were in good hands. The access hours are convenient, and the online payment system makes everything super easy.
Overall, I highly recommend this location to anyone in need of reliable and affordable storage. Five stars all the way!”
“I had a great experience at Public Storage! Sonja was absolutely wonderful—very friendly, professional, and super helpful. She took the time to answer all my questions and made the whole process easy and stress-free. Thank you, Sonja, for your excellent customer service!”
“I had a great experience at Public Storage on Henderson Street! The facility is clean, well-organized, and easy to access. I especially want to give a huge shoutout to Xavier, who went above and beyond to help me find the right storage unit and make the move-in process stress-free. His friendly attitude and willingness to answer all my questions made the whole experience so much easier. Highly recommend this location if you need a safe, reliable place for your belongings!”
“Bill is awesome. We had a mix up with our reservation due to some inaction on our part. We arrived at PS with a full car & no unit. Bill reassured us that he would find us a solution and he did. He walked us through the whole process. What began as a stressful situation ended with everything taken care of. Thanks, Bill.”
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“Kelly was incredibly friendly, helpful and knowledgeable with walking through the steps to acquire a storage unit as well as answering all questions. The storage unit was clean and spacious for storing all of our possessions.”