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“I like doing my laundry here if you pay $5 they will switch it from the washer to dryer for you so u don’t have to wait. I like that it is clean and not sketchy!”
“Life savers! Had to be at a wedding in 24 hours and they cleaned and made me suit look like I just bought it. Very responsible, hard working staff. Highly recommended”
“I've been a loyal Jack Brown (Lakeway) customer since 2017. It isn't the cheapest. The reason I'm so loyal is because of two things. 1: they've never misplaced or ruined any of my items, which is a bold statement after more than 6 years of frequent services.
2: Because of Tim. He's the heart and soul of the operation in Lakeway. He remembers us and all the other regulars. He takes time to remember names and preferences. I know he looks out for our things. He recognizes our car - and it's a black SUV - not exactly memorable - but he knows it's us and before we're even stopped he's already gathering our items so we can have a faster interaction. When other staff (usually someone new) have misplaced or mistagged our items, Tim has found them right away. He's given me great advice on alterations - which ones the staff can handle and which are best for bringing to the local tailor. He always has accurate estimates for time and cost. Tim has also gotten us to sign up for the app so we can get the best prices when discounts are available.
This is getting long so I'll just put it like this - it isn't unusual for us to spend $200-300 a month on cleaning and there are multiple choices in the area, most with a lower price. But I keep choosing Jack Brown in Lakeway because I trust Tim and I trust Jack Brown.”
8AM - 10:30PM
5000 Hudson Bend Rd Suite A, Austin
Laundry
“This place is awesome. I’m a contractor that works on horse matting/stall kits so it’s very dirty work. So on the way home I stopped in so I wouldn’t have dirty clothes in the car smelling like Seabiscuit. Stopped in and the place was clean and the customer service was great. Would definitely recommend going here.”
“Very friendly staff.Always a pleasure and a delight to bring my laundry in the morning. The gal in the morning is very knowledgeable, and exceptionally nice.I come in about three times a week, and I know I can Always count on Reid's, even last minute.Thank you thank you thank you.”
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“Had PPF, ceramic and tint done on two cars. Daniel was great to work with on the quote and education process. He was more detailed than the other quotes I received. Robert was also very knowledgeable and helped answer questions when we dropped the cars off. Both were stunning when we picked them up. Big thanks!”