The UPS Store #4214 in Lakeway is a friendly and efficient local business that offers a range of services, including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Located at the corner of RR 620 and Lohmans Crossing Rd in the rear of the CVS parking lot, the store is known for its helpful staff who quickly assist customers with a smile. Customers appreciate the staff’s friendliness, speed, and their effort to know and remember regular clients’ names. Many mention the store’s community feel and the staff’s genuine care about getting things right. Service is consistently described as top-notch, with staff going above and beyond to make visits quick and easy. The manager, Emma, is highlighted for her knowledge and friendly attitude. Overall, this UPS Store is highly rated for its excellent customer service, making it a trusted place for shipping and business needs.
This is a high volume store from what I can tell and the staff works hard. I receive consistent great service here. There can be challenging days in busy season, but that's everywhere. Definitely one of the best UPS Stores out there!
August 2025
Love my local UPS store. The staff is friendly, fast and efficient. They all know me by first name!! They take the time to know their customers. And they are one of the busiest UPS stores in the country!
June 2025
Great service, the staff is always helpful and courteous.
