The UPS Store #3842 in Austin provides a range of services, including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. It is locally owned and operated, committed to helping customers. The store has seen improvements in recent years, with new staff offering better service and a cleaner environment. Customers appreciate helpful and knowledgeable staff who go above and beyond, such as covering packaging costs when needed. However, some reviews mention issues with rude service and inconsistent hours. Overall, the store is known for friendly staff and reliable service, making it a convenient place for shipping, printing, and mail needs.
Super quick & efficient! The employee standing at the self-service kiosks helped me as soon as I walked in, and I was finished in less than a minute.
May 2026
Amazing service! I came in 10 minutes before closing and had 3 different packages I needed help with. 1 required it to be packed in a difficult way, and Julie helped me out so much!
April 2026
Very helpful and friendly associates. They made the process easy.
