The UPS Store #4214 in Lakeway is a friendly and efficient local business that offers a range of services, including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Located at the corner of RR 620 and Lohmans Crossing Rd in the rear of the CVS parking lot, the store is known for its helpful staff who quickly assist customers with a smile. Customers appreciate the staff’s friendliness, speed, and their effort to know and remember regular clients’ names. Many mention the store’s community feel and the staff’s genuine care about getting things right. Service is consistently described as top-notch, with staff going above and beyond to make visits quick and easy. The manager, Emma, is highlighted for her knowledge and friendly attitude. Overall, this UPS Store is highly rated for its excellent customer service, making it a trusted place for shipping and business needs.
I went into this location, trying to get something printed. I was greeted by Shelby and she was wonderful to work with. She greeted me when I walked in the door, and helped me with the tasks I needed.
April 2026
Shelby’s customer service is amazing. Thank you so much!! See you soon!
April 2026
Shelby was absolutely WONDERFUL. I’m not tech savvy and she went out of her way to help me with everything I needed. She goes above & beyond and you dont find that many places anymore. Will continue to come to this location just for her!
