Verizon is a telecommunications company that offers a wide range of services, including cell phones, wireless plans, and accessories. Customers consistently praise the exceptional customer service they receive at Verizon stores. The staff is described as kind, patient, and genuinely caring about meeting the customers' needs. Employees like Isaiah, Lance, Jay, and Johnna have been highlighted for their outstanding service. They take the time to understand the customer's requirements, explain options clearly, and ensure a smooth and hassle-free experience. Customers appreciate the knowledgeable and efficient assistance they receive, as well as the welcoming and professional atmosphere in the stores. The representatives go above and beyond to provide top-tier customer service, often helping with tasks like setting up new devices or recommending solutions to technical issues. Overall, Verizon is praised for its commitment to providing excellent service and support to its customers, making it a reliable choice for their telecommunications needs.
Just want to express my gratitude to Lance one of your employees .He is very smart, friendly and cordial and smart. He has helped me many times without hesitation and just want to let you know he’s an asset to Verizon. I would give him 20 stars.
June 2025
Was super helpful and explained everything perfectly
June 2025
Everyone there is always so kind and helpful. Isaiah is the person that worked one with me, and has done so other times as well. He is by far one of the most patient and truly kind people I think I've ever dealt with, especially for being in sales, lol.
