This hotel has the most unprofessional, non-caring, rude front desk staff I've ever experienced in my 30+ years of traveling. Going forward, I will not book this hotel for myself or anyone on my team that travels to Laredo.
December 2023
The elevator is broken and you have to go down stairs to get ice or anything else. The pool area is closed so if you need to cook there you don't have any place to do so
October 2023
No water heater, no elevator, sink stuck water and rooms smell horrible (yes new ones) maybe cheap paint don’t know. No heads up email or call. And horrible attitude at the counter. Diiiiiiiirty