McCoy's Building Supply is a friendly and helpful store that is well stocked and easy to navigate. Customers often find what they need quickly, thanks to the attentive staff. The assistant manager is known for going above and beyond, such as returning an item without a receipt when the system couldn't find the SKU. Staff members are generally caring and eager to assist, with employees like Elvira Galindo providing excellent customer service by helping load and unload materials to ensure a smooth shopping experience. Although one employee, a tall man in his middle 50s, was noted for walking away when asked for a quote, the overall staff efforts make shopping at McCoy's a positive experience. Customers appreciate the helpfulness and the welcoming environment, even if the store is smaller than big-name hardware stores. Many leave satisfied, finding what they need and receiving assistance whenever required.
