Metro by T-Mobile at 3401 N Arkansas Ave offers a variety of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers praise the friendly and helpful staff, especially highlighting the excellent customer service provided by staff members who are knowledgeable and compassionate. Many reviews mention positive experiences with phone upgrades, activations, and clear explanations of prices and plans. The staff’s professionalism and willingness to assist make customers feel valued and confident in their choices. Overall, the store is known for its great service, good deals, and a welcoming environment for those seeking reliable prepaid plans and new phones.
America store manager was a very helpful when giving me information on different phones. She also helped me to pick phone and plan for my new line. Thank you for helping me and being very patient.
January 2026
I wouldn’t go to any other metro in this area, as store manager America helped me and she throughly explained everything and was sweet!
December 2025
Very satisfied with store manager America, very polite and very patient, thank you America
