Metro by T-Mobile at 1920 San Bernardo Ave Ste 107 offers great prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. The staff is friendly, helpful, and efficient, providing excellent service in a short amount of time. Customers appreciate the staff’s willingness to assist with device upgrades, demonstrate product features, and help find the best plans and phones for their needs. Many reviews mention staff members like Karina, Linda, and Ave, highlighting their kindness, patience, and going above and beyond to ensure a smooth shopping experience. Customers leave satisfied with their new phones, such as the iPhone 13, and recommend the store for its quick, polite, and professional service. Overall, the store is praised for its welcoming atmosphere, knowledgeable staff, and commitment to customer satisfaction.
I went with my mom to buy a charger since her phone was charging super slow and we were helped by Karina. She charged my mom’s phone a bit to show us the speed of the charger we’d be buying. She also provided me information about my phone for the future incase I want to upgrade. Thank you so much for your help. Excellent... read full comment
April 2023
Great customer service from Carlos. He helped set up my phone with all the apps I needed.
July 2022
Just a real great experience. Linda and her staff were very swiftly and polite we didn’t take more than 30 minutes. We got a new iPhone 13 and my son is extremely happy with it. I recommend this place 100 percent. Will definitely come back to Laredo and visit them.
